Aswathy Mohan

• Report directly to Logistics Manager, HR Manager, CFO, and Managing Director.
• Ensure a professional work environment by overseeing office decorum, visitor care.
• Receive, sort, and distribute incoming mail.
• Screened incoming phone calls and relayed detailed messages.
• Support successful company recruitment and resourcing through headhunting, outreaching, interviewing, and hiring.
• Handle legal and commercial matters, including visa processing and visa cancellation procedures.
• Maintain and update a logical orderly both digital and paper filing system for employee files and records like creating employment contracts, variation agreements for reporting and administrative purposes, also ensuring strict confidentiality at all times.
• Handle employee enquiries and complaints, escalating issues to managers when needed.
• Monitor employee punctuality and job responsibilities, reporting deviations to management.
• Arrange substitutes for employees on leave and replacements, maintaining productivity levels.
• Enforce policies regarding mobile phone use and completion of daily tasks.
• Produced accurate general ledger entries like sales, purchase and cash transactions with ledger book.
• Manage inward/outward documentation efficiently.
• Prepare logistics documentation, including shipping manifests and customs clearance forms.
• Maintain contracts with government/local authorities, for tracking and managing chamber-related documents, optimizing workflow, and reducing errors.
• Manage and execute documentation procedures for inbound and outbound shipments, ensuring accuracy and compliance with chamber regulations..
• Organize travel and accommodations by booking flights and hotels for domestic and international meetings arrangements within assigned budgets.
• Managed office supply inventory, performing stock take duties and ordering additional supplies to meet staff needs.
• Supervise overall administration and operations by also facilitate effective communication across departments for optimal efficiency. and help staff to maximize efficiency by providing clerical and secretarial support like printing, photocopying, and scanning.
• Establish and manage contacts with essential services like hospitals, fire departments, and police.

• Reporting

Reporting directly to Managing Director.

• Managed Office Decorum and Visitor Care:

Ensured a professional work environment by overseeing office decorum, visitor care, and handling phone inquiries.

• Social Media Management:

Created and managed social media accounts for the company, developing engaging content and implementing strategic plans to increase online presence.

• Website Development:

Created wireframes for the company website, ensuring a user-friendly and visually appealing interface.

• Data Analysis and Reporting:

Developed and updated spreadsheets for weekly and monthly updates, providing higher management with insightful data for decision-making.

• Reporting directly to FM Operations
• Administrative Support to FM Coordinator
• Call Handling and Email Responses
• Work Assignment
• Work Completion Reporting
• Task Prioritization
• Coordination with Workers
• Documentation Management
• Calendar Management
• Meeting Coordination
• Task Tracking and Follow-Up