Hi, I’m
Aswathy Rajendran
Dubai,United Arab Emirates
Summary
Dynamic and results-driven Operational Executive with a proven track record of optimizing processes and driving operational excellence. With 5 years of experience in managing end-to-end operations across diverse industries, I excel in streamlining workflows, improving efficiency, and implementing cost-effective strategies that enhance productivity and profitability. Adept at leading cross-functional teams, managing budgets, and leveraging data-driven insights to support business growth. A proactive problem-solver with exceptional communication and leadership skills, I thrive in fast-paced environments and am committed to delivering high-quality operational support that aligns with the organization’s strategic objectives.
Overview
17
years of professional experience
4
years of post-secondary education
1
Certification
Work History
Blueberry Green Solution FZESharjah, UAE
Operations executive
03.2022 - Current
Job overview
- Streamlined operations by implementing more efficient processes.
- Managed inventory for smoother production flow.
- Enhanced customer satisfaction with improved service delivery.
- Developed strategies to augment business growth.
- Coordinated logistics, resulting in on-time deliveries.
- Facilitated seamless communication between departments.
- Implemented new technologies for operational efficiency.
- Oversaw daily operations, ensuring smooth running of the business.
- Maintained compliance to regulations, upholding company standards and reputation.
- Negotiated contracts with suppliers to secure cost-effective deals.
- Improved team's efficiency by providing regular training sessions.
- Organised workflow schedules, ensuring timely completion of tasks.
- Answered calls promptly resolving or escalating issues to maintain client satisfaction.
AL Hooti National LLCMuscat, Oman
Operations assistant
01.2015 - 10.2017
Job overview
- Collaborated with various departments to streamline business operations.
- Managed vendor relationships, guaranteeing uninterrupted supply chain operations.
- Improved operational efficiency by streamlining administrative processes.
- Assured smooth operation with proper inventory management.
- Coordinated office activities, enhancing overall workflow.
- Assisted with day-to-day operations of facility, including scheduling and customer service.
- Adhered to health and safety guidelines for safe working environment.
- Managed inventory levels, maintaining adequate stock for operational requirements.
McDonalds Private LimitedLondon, United Kingdom
Customer service executive
11.2007 - 03.2009
Job overview
- Improved customer satisfaction by addressing and resolving complaints swiftly.
- Managed difficult situations for positive outcomes.
- Enhanced brand reputation with excellent telephone etiquette.
- Delivered exceptional service to increase customer loyalty.
- Maintained a clean and organised workspace, contributing to an effective work environment.
- Built lasting relationships with regular customers, fostering brand loyalty.
Education
Wales University, United Kingdom
Master of Business Administration from Human Resources
09.2007 - 01.2009
Mangalore University, Karnataka / India
Bachelor of Business Administration from Finance
04.2004 - 05.2007
Skills
- Project leadership
- Customer service focus
- Salesforce CRM
- Project coordination
- CRM software proficiency
- ERP systems knowledge
- Business development
Languages
English
Fluent
Hindi
Fluent
Arabic
Beginner
Affiliations
- Sports, Driving, Reading,
Certification
UAE Driving License
References
References available upon request.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Operations executive
Blueberry Green Solution FZE
03.2022 - Current
Operations assistant
AL Hooti National LLC
01.2015 - 10.2017
Customer service executive
McDonalds Private Limited
11.2007 - 03.2009
Wales University
Master of Business Administration from Human Resources
09.2007 - 01.2009
Mangalore University
Bachelor of Business Administration from Finance
04.2004 - 05.2007
UAE Driving License
Similar Profiles
Victoria TricozziVictoria Tricozzi
Janitorial Cleaner at Green Facility SolutionJanitorial Cleaner at Green Facility Solution
Everlyne WairimuEverlyne Wairimu
Customer Service Manager at Green Earth Sustainable Solution IncCustomer Service Manager at Green Earth Sustainable Solution Inc
Javier Pecina JrJavier Pecina Jr
PV Installer at Green Arrow Solar Solution LLCPV Installer at Green Arrow Solar Solution LLC