Aswin Ragesh
ABU DHABI,UAE
Summary
To working in a progressive and growing organization where my skills are realized and my knowledge is enhanced for personal development as well as for the benefit for the organization
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
CUSTOMER SERVICE REPRESENTATIVE
NOATUM LOGISTICS MIDDLE EAST - L.l.c - O.p.c
ABU DHABI, UAE
2023.05 - Current
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions
- Processing orders, forms, applications, and requests
- Handling customer complaints
- Follow communication procedures, guidelines, and policies
- Stock count, Cycle count, and Inventory clubbing.
FIELD OFFICER SALES
BAJAJ FINSERV PVT LT
KERALA,KANNUR, INDIA
2022.06 - 2022.11
- Ensuring policy adherence and meeting the timeline, convincing customers to have a benefit from life Insurance and coordinating all the financial activities.
Customer service representative
MORRISON WAREHOUSE PVT LTD
KERALA,KANNUR, INDIA
2021.02 - 2022.06
- Boosted monthly sales revenue by skillfully promoting diverse product and service options.
- Provided support to customers, meeting demands of fast-paced call center environments.
- Adhered strictly to policies and procedures for continued company compliance.
- Answered customer telephone calls promptly and improved on-hold wait times.
Education
Bachelor of Commerce -
2017.06 - 2020.05
Higher Secondary Education - undefined
2015.06 - 2017.05
Skills
- Active Listening
- Problem Solving
- Product Knowledge
- Time Management
- Leadership
- MS Excel
- MS Word
- Email Applications
- Complaint resolution
Languages
English
Hindi
Malayalam
Personal Information
- Passport Number: S0298029
- Passport Place Of Issue: Kozhikode
- Date of birth: 03/18/1997
- Nationality: Indian
- Marital Status: Unmarried
Declaration
I hereby solemnly declare that all the above-furnished details are true to the best of my knowledge and I assure of my sincere and hard work in your esteemed Organization.
Timeline
CUSTOMER SERVICE REPRESENTATIVE - NOATUM LOGISTICS MIDDLE EAST - L.l.c - O.p.c
2023.05 - Current
FIELD OFFICER SALES - BAJAJ FINSERV PVT LT
2022.06 - 2022.11
Customer service representative - MORRISON WAREHOUSE PVT LTD
2021.02 - 2022.06
Madras University - Bachelor of Commerce,
2017.06 - 2020.05
Gov't Town Higher Secondary School - Higher Secondary Education,
2015.06 - 2017.05