Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Declaration
Timeline
Aswin Ragesh

Aswin Ragesh

ABU DHABI,UAE

Summary

To working in a progressive and growing organization where my skills are realized and my knowledge is enhanced for personal development as well as for the benefit for the organization

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work history

CUSTOMER SERVICE REPRESENTATIVE

NOATUM LOGISTICS MIDDLE EAST - L.l.c - O.p.c
ABU DHABI, UAE
2023.05 - Current
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times
  • Communicating with customers through various channels
  • Acknowledging and resolving customer complaints
  • Knowing our products inside and out so that you can answer questions
  • Processing orders, forms, applications, and requests
  • Handling customer complaints
  • Follow communication procedures, guidelines, and policies
  • Stock count, Cycle count, and Inventory clubbing.

FIELD OFFICER SALES

BAJAJ FINSERV PVT LT
KERALA,KANNUR, INDIA
2022.06 - 2022.11
  • Ensuring policy adherence and meeting the timeline, convincing customers to have a benefit from life Insurance and coordinating all the financial activities.

Customer service representative

MORRISON WAREHOUSE PVT LTD
KERALA,KANNUR, INDIA
2021.02 - 2022.06
  • Boosted monthly sales revenue by skillfully promoting diverse product and service options.
  • Provided support to customers, meeting demands of fast-paced call center environments.
  • Adhered strictly to policies and procedures for continued company compliance.
  • Answered customer telephone calls promptly and improved on-hold wait times.

Education

Bachelor of Commerce -

Madras University, Chennai, Tamil Nadu
2017.06 - 2020.05

Higher Secondary Education - undefined

Gov't Town Higher Secondary School
2015.06 - 2017.05

Skills

  • Active Listening
  • Problem Solving
  • Product Knowledge
  • Time Management
  • Leadership
  • MS Excel
  • MS Word
  • Email Applications
  • Complaint resolution

Languages

English
Hindi
Malayalam

Personal Information

  • Passport Number: S0298029
  • Passport Place Of Issue: Kozhikode
  • Date of birth: 03/18/1997
  • Nationality: Indian
  • Marital Status: Unmarried

Declaration

I hereby solemnly declare that all the above-furnished details are true to the best of my knowledge and I assure of my sincere and hard work in your esteemed Organization.

Timeline

CUSTOMER SERVICE REPRESENTATIVE - NOATUM LOGISTICS MIDDLE EAST - L.l.c - O.p.c
2023.05 - Current
FIELD OFFICER SALES - BAJAJ FINSERV PVT LT
2022.06 - 2022.11
Customer service representative - MORRISON WAREHOUSE PVT LTD
2021.02 - 2022.06
Madras University - Bachelor of Commerce,
2017.06 - 2020.05
Gov't Town Higher Secondary School - Higher Secondary Education,
2015.06 - 2017.05
Aswin Ragesh