ATA ULLAH MUSA

Work History

Order to Cash - Senior Credit Controller

Informa Middle East Limited

Dubai

2015.03 - Current

Led dynamic team of two professionals at Arab Health, demonstrating exceptional leadership in achieving remarkable results: 100% invoicing accuracy and impressive 98% collection rate.
Led dynamic team of two professionals at Medlab Middle East, demonstrating exceptional leadership in achieving remarkable results: 99% invoicing accuracy and impressive 95% collection rate.
Managed meticulous collection of outstanding balances from clients, ensuring adherence to financial policies and procedures.
Maintained meticulous records of client interactions, inquiries, and resolutions in CRM system, ensuring accuracy and completeness.
Expedited payment processing by promptly providing clients with necessary documentation, such as contracts and invoices, while ensuring compliance with financial regulations
Achieved 99% accurate credit risk decision making process
Provided leadership and guidance to team members during challenging periods, fostering collaborative and supportive environment
Successfully juggled multiple priorities and deadlines, consistently delivering exceptional results while supporting team efforts
Addressed client queries promptly and effectively, facilitating debt collection and minimizing bad debt
Collaborated with sales and customer service teams to resolve billing and payment disputes, strengthening client relationships
Analyzed accounts receivable reports to identify overdue accounts and implemented strategies to optimize cash flow
Negotiated payment plans and settlements with clients, achieving significant reductions in bad debts
Generated and distributed comprehensive reports to stakeholders, providing insights into sales balances and collection trends
Investigated and resolved payment discrepancies, ensuring accurate account reconciliation
Managed unallocated cash items on assigned accounts, working with finance team to ensure timely resolution.
Assisted with audit processes related to sales accounts, collaborating effectively with auditors.
Main Contact Person for Bank, responsible for day-to-day liaison and communication with bank to ensure smooth operations and effective collaboration.
Played integral role in development of business continuity plans related to credit control operations, ensuring minimal disruption during unforeseen events.
Conducted periodic audits of credit control processes, identifying areas for improvement and implementing corrective measures accordingly.
Strengthened internal controls by identifying inefficiencies in existing procedures and recommending improvements to support sustainable growth.
Reduced overdue accounts by consistently monitoring receivables and initiating timely follow-ups with clients.

Credit Control Specialist

Informa Middle East Limited

Dubai

2013.12 - 2015.03

Managed meticulous collection of outstanding balances from clients, ensuring adherence to financial policies and procedures.
Maintained meticulous records of client interactions, inquiries, and resolutions in CRM system, ensuring accuracy and completeness.
Expedited payment processing by promptly providing clients with necessary documentation, such as contracts and invoices, while ensuring compliance with financial regulations
Achieved 99% accurate credit risk decision making process.
Successfully juggled multiple priorities and deadlines, consistently delivering exceptional results while supporting team efforts
Addressed client queries promptly and effectively, facilitating debt collection and minimizing bad debt.
Collaborated with sales and customer service teams to resolve billing and payment disputes, strengthening client relationships.
Analyzed accounts receivable reports to identify overdue accounts and implemented strategies to optimize cash flow.
Negotiated payment plans and settlements with clients, achieving significant reductions in bad debts.
Investigated and resolved payment discrepancies, ensuring accurate account reconciliation.
Managed accounts receivable functions, including invoicing, collections, and payment allocation.
Managed unallocated cash items on assigned accounts, working with finance team to ensure timely resolution.
Assisted with audit processes related to sales accounts, collaborating effectively with auditors.

Database Researcher

Informa Middle East Limited

Dubai

2011.01 - 2013.11

Conducted tele-research to gather and curate databases of potential clients, and meticulously input them into system for seamless integration and accessibility.
Managed over 80 customer calls per day.
Broad Database & technical knowledge combined with outstanding performance & creative ideas on building integrity database.
Carry out tele reminding job.

Summary

Overview

Work History

Order to Cash - Senior Credit Controller

Credit Control Specialist

Database Researcher

Education

Google Analytics Professional Certificate -

BBA - International Business

Grade 12th with 96.8% of marks -

Skills

Accomplishments

Timeline

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