ATHIRA SG
Invoicing Associate
Dubai
Summary
Focused Billing Clerk with 10 years of experience. Skilled in building client and vendor rapport and managing accounts to reduce outstanding balances. Hardworking and energetic with passion for accuracy and efficiency.
Overview
12
12
years of professional experience
16
16
years of post-secondary education
Work History
Invoicing Associate
Master Systems LLC
DUBAI
07.2022 - Current
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Efficiently managing a monthly workload of more than 450 Invoices, totalling a value of 3 to 4 Million, by accurately documenting and cross-referencing various documents such as enquiry, sales quotation, order acknowledgement, Purchase order, and service reports received from the operation department.
- Handled account payments and provided information regarding outstanding balances.
- Executed billing tasks and recorded information in company databases.
- Monitored outstanding invoices and performed collections duties.
- Generated daily, weekly and monthly reports for billing department.
- Managed invoicing and payment processing operations.
- Entered and maintained billing information in company internal databases for accessibility.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Verified accuracy of billing data and corrected discrepancies.
- Completed and processed purchase orders and customer invoices each quarter.
- Reconciled cash received with payments recorded in billing system and reported discrepancies.
- Developed and implemented billing procedures to enforce compliance with company policies.
- Processed customer invoices, credit memos and payments within established timelines.
- Maintained detailed records of customer payments and billing adjustments.
- Used data entry skills to accurately document and input statements.
- Collaborated with customers to resolve disputes.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Administrative Assistant
EISSA FIBERGLASS LLC
DUBAI
02.2013 - 06.2022
- Review contract proposals and negotiate with clients to match with company policies.
- Prepare sales and purchase contracts when required.
- Explain terms and conditions to managers and interested parties.
- Ensure that employees understand and comply with company contracts.
- Analyze potential risks involved with specific contract terms.
- Maintain vendor registration and prequalification with all current client and handle full cycle of registration and prequalification with all new clients.
- Receive tenders, RFP, RFQ, RFI and related correspondence and acknowledges receipt wherever required.
- Study and understand technical, financial requests and any other requirements to arrange final document structure.
- Preparation of Submittals, Worker Welfare Documentations and Reports for Project Prequalification.
- Documentation for ISO Certification Surveillance Audits.
- Coordination between different departments for successful execution of projects.
- Correspondence (Emails/Telecom) with clients.
- Preparation of Purchase Orders, Project Expense Documentation, Monthly Inventory Reports, VAT Return Reports & Filing.
- Filing of Purchase Invoices and Inventory in Tally ERP 9.0.
- Tracking & Reporting of utility expenses of the company.
- Organize and maintain (paper and electronic) all office documents, contracts, vendors, staff records and other document types.
- Prepare responses to correspondences containing routine inquiries.
- Assisting the General Manager.
- Screening and Shortlisting of new candidates to on-boarding process.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Created and maintained databases to track and record customer data.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Liaised between clients and vendors and maintained effective lines of communication.
Education
B-Tech - Information And Communication Technology
Manonmaniam Sundaranar University,
INDIA 06.2008 - 08.2012
AISSCE - Bio-Maths
Sabarigiri Senior Secondary School
INDIA 03.2006 - 04.2008
SSLC - AISSE
Sabarigiri Senior Secondary School,
INDIA 03.1996 - 03.2006
Skills
Invoice Processing
Excellent Verbal and written communication
Credit and collections
Documentation and reporting
Collections duties
Office management, Database Management, Recordkeeping
Relationship building, Customer and client relations
Documentation and control, Mail handling
Business correspondence, Writing reports
Meeting arrangements
Contract negotiations
MS Office
Multitasking Abilities
Timeline
Invoicing Associate
Master Systems LLC
07.2022 - Current
Administrative Assistant
EISSA FIBERGLASS LLC
02.2013 - 06.2022
B-Tech - Information And Communication Technology
Manonmaniam Sundaranar University,
06.2008 - 08.2012
AISSCE - Bio-Maths
Sabarigiri Senior Secondary School
03.2006 - 04.2008
SSLC - AISSE
Sabarigiri Senior Secondary School,
03.1996 - 03.2006