Athulya Udayan
Dubai
Summary
Energetic and independent Senior Associate Consultant with exceptional and demonstrable quantitative abilities to perform rigorous and creative analyses, learn new industries quickly and function as integrated member of project team. Manages and delivers assigned responsibilities within scope and budget.
Overview
7
7
years of professional experience
Work History
Early Childhood Educator
Integrated Child Development Services (India Govt)
07.2020 - 09.2023
- Educated Students: Taught foundational concepts (shapes, numbers, letters).
- Identified Needs: Observed and supported children needing extra help.
- Parental Consultation: Built positive networks with parents to support education.
- Curriculum Implementation: Developed age-appropriate, culturally relevant curriculum.
- Skill Enhancement: Boosted sensory, motor, language, cognition, and memory skills using diverse educational techniques.
- Activity Organization: Supervised and organized group activities.
- Self-Esteem Development: Supported student self-confidence.
- Transition Support: Assisted new students in adapting to the classroom.
- Behavior Modeling: Demonstrated positive behavior and communication.
- Student Satisfaction: Improved satisfaction by adapting lessons to student needs and interests.
- Technology Integration: Encouraged use of technology in learning.
Team Leader
Amazon (Sutherland)
07.2017 - 10.2018
- Time and Attendance: Monitored and enforced compliance with absenteeism procedures.
- Standards Promotion: Set high standards through personal example to guide team behavior.
- Recruitment Assistance: Helped build a high-performing team.
- KPI Communication: Informed employees of expectations and deliverables.
- Record Management: Updated and maintained team activity records.
- Performance Evaluation: Assessed staff performance and provided coaching.
- Financial Modeling: Supported creation of technical financial models for acquisitions.
- Improvement Plans: Developed plans aligned with goals and specifications.
- Operations Observation: Verified conformance to packing specifications.
- Database Maintenance: Tracked and analyzed operational data.
- Process Improvement: Streamlined operations with new processes and procedures.
- Information Management: Organized and input data into digital databases.
- Project Management: Created and managed project plans, timelines, and budgets.
Business Process Outsource
Sutherland Global Services
10.2016 - 06.2017
- Quality Assurance: Ensured regulatory compliance.
- Process Improvement: Resolved operational bottlenecks.
- Mentorship: Guided employees effectively.
- Resource Management: Primary resource for admin issues.
- Meeting Coordination: Organized weekly meetings.
- Customer Service: Modeled and mentored service excellence.
- Communication: Promptly responded to correspondence.
- Business Development: Supported growth efforts.
- Prototyping: Assisted in design creation.
- Budget Management: Updated budget reports.
- Flexibility: Adapted to market changes.
- Training: Assisted with new hire onboarding.
- Customer Relations: Built strong customer relationships.
- Goal Alignment: Mentored on company goals.
- Sales Trends: Identified and leveraged trends.
- Performance Training: Provided coaching and appraisals.
- Admin Support: Managed calendars and travel.
- Report Generation: Produced detailed reports.
- Data Management: Organized digital databases.
- Customer Feedback: Improved products/services.
- Operational Data: Analyzed data.
- Financial Modeling: Supported acquisition models.
Education
High School Diploma -
St. Marys GGHSS
Cherthala, Alappuzha03.2010
Higher Secondary -
Government Girls HSS
Cherthala, Alappuzha03.2012
Bachelor of Technology - Electronics And Communications Engineering
CUSAT University Cochin
01.2016
Skills
- Team Leadership
- Process Optimization
- Performance Management
- Customer Service Excellence
- Data Analysis
- Project Management
- Conflict Resolution
- Training and Development
- Communication
- Time Management
- Adaptability
- Technical Proficiency
- Amazon Customer Service
- Amazon Systems Knowledge
- Key Performance Indicator (KPI) Achievement
- Employee RetentionCustomer Feedback
Passport
X4392045
Personal Information
- Date of Birth: 07/06/1994
- Gender: Female
- Nationality: Indian
- Marital Status: Married
References
- Bala Guru, Sutherland Global services, Manager, +91 9600880140
- Aparna, ICDS, Supervisor, 8848025461
Languages
English
Advanced (C1)
Hindi
Elementary (A2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Elementary (A2)
Timeline
Early Childhood Educator
Integrated Child Development Services (India Govt)
07.2020 - 09.2023
Team Leader
Amazon (Sutherland)
07.2017 - 10.2018
Business Process Outsource
Sutherland Global Services
10.2016 - 06.2017
High School Diploma -
St. Marys GGHSS
Higher Secondary -
Government Girls HSS
Bachelor of Technology - Electronics And Communications Engineering
CUSAT University Cochin