Coffee Brewing
Atif Hussain
Barista
Dubai,United Arab Emirates
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of Coffee-making equipment operations. Works well under pressure and in fast-paced settings. Talented Barista Manager adept in customer service, staff management and inventory control. Experienced in brewing techniques and production performance. Highly skilled at creating customer-friendly environment and increasing customer loyalty.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Head Barista
Head Barista
Dubai, Dubai
06.2020 - Current
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Collaborated with cafe management to design and implement promotional strategies for cafe items.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Designed and adjusted work schedules to meet business demands.
- Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
- Created new training guidelines, and provided staff orientation and training.
Manager of Operations
Manager
Lahore, Pakistan
07.2016 - 03.2020
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Introduced new methods, practices, and systems to reduce turnaround time.
Education
Diploma of Barista Skills - Coffee
Barista Guild Asia
Pakistan 06.2018 - 07.2018
Latte art skills - Coffee
Barista Skills
Pakistan 07.2018 - 07.2018
Diploma of Coffee Train the Trainer - Coffee
Constant Gardner Coffee
Malaysia 02.2018 - 03.2018
Bachelor of Arts - Accounts
Allama Iqbal University
Pakistan 04.2019 - 07.2021
Training of master the patterns of Latte art - Coffee
Irvine World Latte Art Academy
Malaysia 08.2021 - 10.2021
Skills
Espresso machine operation
Coffee grinding
Hiring
Inventory management
Merchandising
Vendor contract management
Supplier management
Employee scheduling
Employee training
Touch-screen point of sale
Problem-Solving
Multitasking Abilities
Interests
Coffee Roasting
Coffee Sensory
Timeline
Training of master the patterns of Latte art - Coffee
Irvine World Latte Art Academy
08.2021 - 10.2021
Head Barista
Head Barista
06.2020 - Current
Bachelor of Arts - Accounts
Allama Iqbal University
04.2019 - 07.2021
Latte art skills - Coffee
Barista Skills
07.2018 - 07.2018
Diploma of Barista Skills - Coffee
Barista Guild Asia
06.2018 - 07.2018
Diploma of Coffee Train the Trainer - Coffee
Constant Gardner Coffee
02.2018 - 03.2018
Manager of Operations
Manager
07.2016 - 03.2020