Summary
Overview
Work History
Education
Skills
Timeline
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Atif Jadoon

Atif Jadoon

Dubai

Summary

Motivated Team Leader experienced managing, motivating and directing store staff in meeting business objectives, goals and customer service standards. Focused professional oversees sales activities, inventory-taking, and reconciling cash receipts. Outgoing and detail-oriented with great communication skills.

Overview

9
9
years of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

Store Team Leader

SHARAF DG
Dubai
07.2021 - Current
  • Analyzed customer levels and planned resources according to needs.
  • Coordinated with day management regarding on-going issues.
  • Handled customer complaints and issues politely and professionally.
  • Monitored staff performance, customer service and sales goals to meet and exceed targets.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained guest-friendly environment to drive sales, repeat business and service.
  • Increased Store Revenue and made store profitable by increasing store achievement from 93%-96% To 105%-106%.

Brand Promoter

OPPO, SHARAF DG
Dubai
03.2019 - 06.2021
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion
  • Communicated product information with confidence and educated consumers about company
  • Showed understanding of customer's personal style and preferences when offering product advice
  • Engaged, educated, and befriended customers to deliver amazing shopping experience
  • Reviewed and implemented new company initiatives and executed product activations
  • Increased Brand Sales from 110 Units per month to 352 units per month.

Senior Sales Executive/Customer Service Representative

Sharaf DG
Dubai
11.2015 - 02.2019
  • Welcome customers and inquire into their choice of electronic goods
  • Respond to customer's questions and concerns and provide them Solution
  • Handling difficult and aggressive customers in professional manner
  • Indulge in upselling endeavors with view to increase revenue.
  • Sold Products to new and established customers.
  • Analyzed market trends in consumer industries to implement appropriate marketing and sales methods
  • Shaped sales approaches to individual clients, facilitating relationships with customers and driving revenue to over AED 400K.

Guest Representative

Ejadah Esst Management
Dubai
01.2014 - 09.2015
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Collaborated with team members to handle guest requirements from check-in through check-out.

Education

Certificate - Computer Sciences

International Institute of Professional Studies
Rawalpindi, Pakistan
12.2008 - 06.2009

Intermediate/A-Level - Computer Science

Scholars Group of Collages
Rawalpindi, Pakistan
06.2006 - 04.2008

Skills

Planning and Coordination

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Timeline

Store Team Leader

SHARAF DG
07.2021 - Current

Brand Promoter

OPPO, SHARAF DG
03.2019 - 06.2021

Senior Sales Executive/Customer Service Representative

Sharaf DG
11.2015 - 02.2019

Guest Representative

Ejadah Esst Management
01.2014 - 09.2015

Certificate - Computer Sciences

International Institute of Professional Studies
12.2008 - 06.2009

Intermediate/A-Level - Computer Science

Scholars Group of Collages
06.2006 - 04.2008

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Atif Jadoon