Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Operations Executive
AL QARYAH CAR AUCTION
01.2023 - Current
Manage unauthorized vehicle entry
Inspecting and receiving company cars on website
Inspecting seller cars through the chassis number
Coordinate inventory department with vehicle inventory issue
Coordinate with Seller department for seller vehicle issues
Making an inventory reports for faulty vehicles
Assist Manager to make service/expenses reports.
Operation Manager
Canadian Pizza Malaysia
01.2011 - 01.2019
Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
Maintaining the supplier and customer database
Maintaining the sale, purchase and related invoices
Prepare weekly delivery reports and stock inventory
Respond quickly, professionally, and accurately to all customer queries
Communicate well with communities on our social media platforms
Understand and analyze basic data reports
Gather and report customer feedback
Create strategies to enhance team performance and productivity, resulting in improved customer retention and satisfaction
Ensure all company internal and global policies are followed to maintain highest level of customer service.
International Customer Support
ibex. Pakistan
01.2008 - 01.2011
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services
Collaborate and build relationships with customers to strengthen service competitiveness
Communicate timely back to customers, track and resolve any issues regarding the service
Contribute to customer development role.
Network Engineer
Associated Consulting
01.2007 - 01.2008
Installation and Configuration of Windows 2000/XP Professional and Windows 2000 & Installation of all kinds of Operating Systems and Software's
Design & Implement of Structured Cabling
Troubleshoot All Networking Problems.
Education
INFOSOL
Bachelor of Commerce -
University of Karachi
01.2008
GHAZI FOUNDATION COLLEGE
01.2007
GHAZI FOUNDATION COLLEGE
01.2006
Intermediate of Commerce PECHS Govt Education Boys College
01.2005
MATRICULATION -
Premier Public School
01.2003
Skills
Operations Management
Operations Oversight
Warehouse Management
Management
Asset Management
Purchasing and planning
Inventory Control
Inventory Tracking and Management
Customer Relations
Relationship Building
Customer Service Management
Timeline
Operations Executive
AL QARYAH CAR AUCTION
01.2023 - Current
Operation Manager
Canadian Pizza Malaysia
01.2011 - 01.2019
International Customer Support
ibex. Pakistan
01.2008 - 01.2011
Network Engineer
Associated Consulting
01.2007 - 01.2008
Bachelor of Commerce -
University of Karachi
GHAZI FOUNDATION COLLEGE
GHAZI FOUNDATION COLLEGE
Intermediate of Commerce PECHS Govt Education Boys College
MATRICULATION -
Premier Public School
INFOSOL
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