Jyoti Katiyar

N.S Matrix Pvt Ltd

01.2017 - Current

Over 7 years of expertise in project management within the market research sector, specializing in sampling to meet client expectations.
Proven track record in designing and managing strategies for accurate data collection, conducting surveys, and delivering high-quality results aligned with client requirements.
Full ownership of market research projects with durations ranging from 24 hours to one year, ensuring on-time delivery under tight deadlines.
Expertise in stakeholder management, consistently exceeding service level expectations in a dynamic, fast-paced environment. Build and maintain professional relationships with clients, providing strategic guidance to enhance project outcomes.
Ensure timely completion of project tasks with meticulous attention to detail, including testing online survey links, sampling, and monitoring key performance metrics.
Proactively identify, troubleshoot, and escalate project challenges, ensuring project profitability meets or exceeds defined standards. Utilize current market research methodologies to guarantee survey quality throughout the project lifecycle.
Maintain strong client relationships, providing regular updates on deliverables to ensure exceptional customer satisfaction. Additional responsibilities include adapting to client needs and executing other duties as assigned.
Software expertise in Decipher, CINT, Qualtrics.

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