Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Atul Uday Menon

Dubai

Summary

Organized and detail-oriented Administrative & Operations Support Professional with hands-on experience in task coordination, communication management, onboarding support, process documentation, record maintenance, and cross-functional collaboration. Proficient in scheduling, data handling, IT systems, and reporting, providing reliable support to senior management across daily workflows and operational activities. Recognized for strong communication skills, fast learning ability, and effectively managing multiple priorities in fast-paced environments. Committed to improving organizational efficiency through strategic support and meticulous attention to detail.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Administrative & Technical Support Intern

Raidefend Technologies LLC
04.2025 - 10.2025

Administrative Responsibilities

  • Managed over 150+ documents, reports, and operational records across multiple client projects with high accuracy.
  • Supported onboarding for 20+ users, including account setup, documentation, and cross-department coordination.
  • Handled daily internal communication, email correspondence, and follow-ups with 5+ vendors and multiple client teams.
  • Maintained and updated IT asset inventory covering 40+ laptops, desktops, and peripherals, ensuring accurate tracking and timely allocation.
  • Scheduled tasks for team members during deployments and assisted in ensuring smooth daily office workflow.

Operational & Coordination Tasks

  • Coordinated operational activities during 3 major client office migrations, involving IT equipment movement, setup, and verification.
  • Supported logistics for hardware deliveries, replacements, and service updates, liaising with external vendors to ensure timely completion.
  • Assisted project teams by preparing documentation, progress reports, and workflow updates for multi-department technical projects.
  • Provided administrative assistance to senior engineers by preparing task summaries, briefing notes, and checklists for daily operations.

Technical Support Tasks

  • Assisted in setting up and configuring 25+ user systems, including account access, software installation, and basic troubleshooting.
  • Supported initial setup of printers, scanners, and network connectivity during client rollouts across multiple office floors.
  • Prepared and organized technical and project documentation used internally by engineers for audit and compliance purposes.

Education

Bachelor of Science - Information Technology

Parul University
Gujarat, India
05.2025

High School Diploma -

Sharjah Indian School
Sharjah, United Arab Emirates
04.2022

Skills

  • Scheduling & Calender Management
  • Documentation & Record Keeping
  • Email & Communication Handling
  • Meeting Coordination
  • Data Entry & Reporting
  • Microsoft Office
  • Sharepoint / Conflunce / Notion
  • Microsoft Teams / Slack
  • Vendor & Stakeholder Coordination
  • Onboarding Support
  • Task & Workflow Management
  • Asset Management
  • Team Collaboration
  • Fast Learner
  • Attention to Detail

Certification

Teramind - Insider Threat Detection Certification

Teramind - Admin Certification

Google - Cybersecurity Professional Certificate

Advanced Institute of Technology and Management - Computer Networks

Languages

English
Hindi

Timeline

Administrative & Technical Support Intern

Raidefend Technologies LLC
04.2025 - 10.2025

Bachelor of Science - Information Technology

Parul University

High School Diploma -

Sharjah Indian School
Atul Uday Menon