Aubrey Pedrera
Accounts And Admin Assistant
Abu Dhabi
Summary
A mid-level in the field of Sales, Customer Service, Hospitality and Accounts Administration. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I work effectively in a team or independent environment. I am currently looking for a better opportunity in a well-established organization to enhance my knowledge and skills, with career growth. I’m a quick learner and I will be at my best if given a chance to work with your company.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
16
16
Certifications
Work History
Accounts and Administrative Assistant
HYDRO Professional Resources/HPR Subsea Services
Abu Dhabi
06.2019 - 07.2022
- Preparing and uploading Invoices to client Portal
- Organizing and updating folder files in the system
- Answering and transferring phone calls and taking messages
- Typing, photocopying, faxing, scanning.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Data entry to spread sheet and filing track of records in the system: e.g., crew timesheet, expense claim and Invoices, including Invoices of suppliers and clients and employees expense claims
- Responsible in checking invoices before sending to clients for payment
- Preparing end of service for personnel working in NPCC client and upload in their system portal for approval.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Edited documents to improve accuracy of language, flow and readability.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Managed relational database to store information for reference, reporting and analysis.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Booked airfare, hotel and ground transportation to coordinate office travel.
Customer Service / Server / Cashier
Vibes Burger
Abu Dhabi
05.2017 - 05.2019
- Provides excellent customer service
- Responsible in payment transaction using cash registers/POS - Collecting payments through cash or credit and issue receipts
- Maintain hygienic, clean and tidy working area at all times
- Handling customer complaints or questions regarding services, menu and prices
- Responsible in checking supplies inventory
- Knowledge of the menu, with the ability to make suggestions
- Engage with customers in a friendly manner
- Taking orders accurately and with a positive attitude
- Responsible in preparing sales report in weekly and monthly basis
- Cooperate and communicate with all staff and assist them if necessary
- Ensure to comply to all relevant health department rules/regulations and customer service guidelines.
Pharmacist Associate
Al Karam Pharmacy
Abu Dhabi
01.2014
- Remained knowledgeable about health insurance and other third-party payment programs to facilitate purchases.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Supervised dispensation of controlled substances using careful oversight and audit procedures.
- Implemented security protocols to protect patient data.
- Worked closely with Pharmacy Care Representatives (PCRs) in providing excellent patient care.
- Managed pharmaceutical supply procurement and management processes.
- Maintained appropriate drug records and completed reports as necessary.
- Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
- Inspected drug storage sites, monitored drug supply expiration dates and verified proper supply levels.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Checked medication bottles for proper labeling before allocating to patients.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Conducted blood pressure screenings to reduce heart attack, stroke and death.
Florist / Banquet Server
Abu Dhabi
12.2014 - 04.2017
- Taking inventory of all medication and pharmaceutical supplies
- Ensures that work areas are organized and clean
- Restocking shelves with medications and other pharmaceutical supplies
- Processing sales transactions for medications and other pharmaceutical supplies in cash register
- Assisting customers accordingly and directing all questions relating to prescriptions, health matters or medications to the Pharmacist
- Answering phone calls and taking messages
- Checking for expired medications and notify Pharmacist when stock is low, and assisting in packaging, assemble and labeling medicines
- Preparing insurance claim forms.
Florist
Abu Dhabi
08.2012 - 11.2014
- Taking phone calls about flower order status, delivery schedules and special delivery instructions
- Maintaining inventory of flowers, supplies, and other materials needs for arrangements
- Consulting with clients regarding flower choices, colors, and other details to ensure satisfaction with finished product
- Flower arrangement for weddings, birthdays, anniversaries, and other occasions
- Banquet Server (Wedding & Special Occasions) - Greeting guests as they enter a venue and helping them to find their seats
- Assisting with event preparation, set up, and closing, including setting up and packing away tables, table cloths and buffets
- Serving and circulating food during the event
- Housekeeping - Cleaning in homes and offices with proper chemicals and equipment
- Sweeping, mopping, vacuuming floors, dusting working area, furniture, and sanitizing room, bathroom, kitchen and other areas.
Cashier/Waitress
The Metro Card Club
Davao City
07.2010 - 06.2012
- Greeting customers with enthusiasm
- Collecting payments through cash or credit and issue receipts in cash register
- Maintain hygienic, clean and tidy working area at all times
- Taking orders accurately and with a positive attitude.
Sales Associate
SM City Davao, Wow Magic Sing
Davao City
07.2008 - 06.2010
- Provides assistance & outstanding customer service to customers
- Assist in inventory in receiving and stocking of products
- Processing payments through cash, debit/credit cards and vouchers.
Service Crew
Zakoya Japanese Restaurant
Davao City
07.2006 - 06.2008
- Welcomes customers when they arrive at the restaurant
- Taking orders and introduce new and seasonal menu
- Preparing drinks and serve to customers
- Ensure that customers are satisfied with their meals
- Knowledge of the menu, with the ability to make suggestions
- Prepares cheque and collecting payment through cash or credit and issue receipts in cash register
Education
QuickBooks Accounting Software -
Development Academy for Training and Science Center
04.2020 - 05.2020
Diploma - Human Resources Professional
Development Academy for Training and Science Center
09.2019 - 01.2020
Accounting Professional Diploma - undefined
Development Academy for Training and Science Center
04.2019 - 07.2019
Bachelor of Science - Computer Engineering
University of Mindanao
06.2000 - 03.2001
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San Juan National High School
06.1995 - 03.2000
Skills
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Certification
HR & Admin Level 2
Timeline
QuickBooks Accounting Software -
Development Academy for Training and Science Center
04.2020 - 05.2020
Diploma - Human Resources Professional
Development Academy for Training and Science Center
09.2019 - 01.2020
Accounts and Administrative Assistant
HYDRO Professional Resources/HPR Subsea Services
06.2019 - 07.2022
Accounting Professional Diploma - undefined
Development Academy for Training and Science Center
04.2019 - 07.2019
Customer Service / Server / Cashier
Vibes Burger
05.2017 - 05.2019
Florist / Banquet Server
12.2014 - 04.2017
Pharmacist Associate
Al Karam Pharmacy
01.2014
Florist
Abu Dhabi
08.2012 - 11.2014
Cashier/Waitress
The Metro Card Club
07.2010 - 06.2012
Sales Associate
SM City Davao, Wow Magic Sing
07.2008 - 06.2010
Service Crew
Zakoya Japanese Restaurant
07.2006 - 06.2008
Bachelor of Science - Computer Engineering
University of Mindanao
06.2000 - 03.2001
undefined
San Juan National High School
06.1995 - 03.2000
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