Auhood Abdulla Al Ali

• Prepared monthly reconciliations for collection centers, ensuring alignment between ledger-recorded revenues and amounts transferred to DET and related entities.
• Monitored and coordinated the resolution of outstanding balances with internal departments and Legal Affairs.
• Recorded bank transfers in the financial system by preparing accurate accounting entries in compliance with standard procedures.
• Generated and analysed monthly revenue reports for government, semi-government, and collection entities, delivering insights that informed strategic decision-making.
• Recorded and posted accounting entries in AGIS, AR, and GRP systems, while reconciling revenues and collections with government and semi-government entities.
• Managed fee refunds, reviewed collection contracts, resolved e-payment issues, and responded to audit and regulatory inquiries.
• Ensured compliance with revenue recognition policies by identifying revenue leakages and analysing variances, recommending corrective actions to safeguard revenue integrity.
• Prepared revenue forecasts, monthly summaries, and audit documentation to support financial planning and management decisions.
• Conducted data integrity tests and implemented process improvements, enhancing system efficiency and optimising revenue operations.
• Collaborated with cross-functional teams on non-standard contracts and provided audit support through accurate and timely financial reporting.

Other Responsibilities | 2024 – Present

• Represent DET in the ALMAS project in collaboration with DOF, leading and coordinating the annual implementation cycle for government service costing.
• Managed data collection, validation, and submission across all DET sectors to ensure accurate and reliable cost assessments.
• Coordinated with internal stakeholders to complete FO services mapping, organizational structure reviews, and cost center alignment.
• Reviewed financial data, trial balances, and supporting documentation to ensure compliance with DOF requirements and submission deadlines.
• Acted as the main focal point between DET and DOF for resolving comments, clarifications, and annual costing requirements.

• Calculated End of Service (EOS) benefits for employees in public, local, and federal sectors registered with GPSSA.
  Verified payroll statements of resigned employees in the FTS system, ensuring accuracy of payments from hiring date until the last working day.
  Supported monthly contribution processing and digital transactions.
  Managed the collection of outstanding amounts, additional fees, and penalties from employers while ensuring regulatory compliance.
  Coordinated with Human Resources Authorities across government and private sectors through portal systems.
  Reviewed and assisted in processing employer reimbursement refunds for exceptional cases.
  Handled employer inquiries related to subscriptions, digital services, payments, refunds, additional amounts, and penalties.
  Calculated monthly contribution amounts for all registered citizens, including applicable additional fees.
  Prepared and analyzed internal and external reports to support operational and management requirements.
  Drafted official letters and reports regarding entities with accumulated fines and escalated them to higher management.
  Ensured payroll accuracy in cases of salary changes, promotions, unpaid leave, or other factors affecting monthly contribution amounts.
  

• Coordinated with external auditors to enhance audit efficiency and ensure compliance with statutory requirements.
• Verified payments due from developers and companies, ensuring reconciliation with outstanding balances and maintaining accurate records in the GRP system.
• Managed financial accounts for major Dubai developers, including Meydan, Emaar, Nakheel, and Meraas, to optimise revenue collection.
• Coordinated with internal departments and cross-functional teams to resolve financial issues, process approvals, and ensure timely settlements.
• Generated miscellaneous receipts and recorded agency clearing transactions through the GRP financial system.
• Managed a portfolio of 300+ clients, following up on collections, settling accounts, and maintaining strong stakeholder relationships.
• Prepared management reports, financial summaries, and trend analysis to inform decision-making and strategic planning.
• Assisted in budget preparation, expenditure control, and variance analysis to achieve financial targets.
• Conducted quarterly benchmarking studies to identify opportunities for operational and financial improvement.
• Supported departmental excellence initiatives, including KPI tracking, ISO audits, progress reporting, corrective actions, and government excellence programs.

Other Responsibilities

• Served as Head of the Happiness Team for the Finance Department, leading employee engagement and wellbeing initiatives.
• Developed employee happiness strategies and recognition programs through targeted initiatives, surveys, benchmarking, and communication plans.
• Organized and supported departmental events, increasing employee engagement in global and regional initiatives.
• Prepared and documented minutes of periodic Finance Department meetings.
• Contributed to improving employee satisfaction and workplace happiness survey results.
• Coordinated visits and meetings with external organizations for knowledge sharing and professional development.
• Monitored the implementation of institutional knowledge management standards in line with the annual plan.