Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Avekhay Javelosa

Avekhay Javelosa

Customer Service Representative, Retail Sales Operation, Visual Merchandiser
Dubai

Summary

To achieve a responsible position in a dynamic organization which would enable me to utilize all my capabilities and experience and offer a challenging and satisfying career with a congenial working environment. Diligently I achieve the assignment with self-motivation, possessing great potential and stand efficacious under high work pressure can work with less supervision with own initiative.

Overview

6
6
years of professional experience

Work History

Visual Merchandiser

Homesmiths
Dubai
04.2022 - Current

Monitored and replenished display inventory and restructured according to available stock. Managed aesthetically pleasing displays to showcase company products and increase sales. Enhanced overall store appearance by applying careful consideration to product and display locations. Created interior displays to promote products in alignment with corporate sales objectives. Developed merchandising strategy to efficiently move overstock. Enhanced overall store appearance by applying careful consideration to product and display locations. Developed merchandising strategy to efficiently move overstock.

Woodworker (Part Time)

Ricci Milan LLC
Dubai
01.2022 - 04.2022

Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Collaborated with team members to achieve target results. Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Assist clients in determining sizes and types of the woodwork that they require, for specific places. Create lists of required materials such as wood, nails, and glue, in order to prepare for woodworking tasks. Clean and maintain woodworking tools and equipment on a regular basis, aimed at ensuring that they work properly during project time.

Customer Service Representative Agent

Tech Mahindra LTD.
Quezon City
03.2019 - 11.2021

Provided primary customer support to internal and external customers.

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Recommended products to customers, thoroughly explaining details.

Answered customer telephone calls promptly to avoid on-hold wait times. Clarified customer issues and determined root cause of problems to resolve product or service complaints. Responded to customer requests, offering excellent support and tailored recommendations to address needs. Followed up with customers about resolved issues to maintain high standards of customer service.

Merchandiser

Universal Robina Corporation
Quezon City
07.2017 - 07.2018

Inspected merchandise for quality and arranged proper display location on floor. Removed damaged, out-of-code, not-in-set and discontinued items from displays. Planned and coordinated product availability for advertising and promotion purposes. Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility. Updated pricing and signage to complete product displays and educate customers. Prepared and checked outbound shipments for accuracy.

Bar Waiter

Shangri-La Cebu
Cebu City
02.2016 - 04.2017

Explained daily specials and beverage promotions to exceed daily sales goals. Checked identification for minimum age for sale of alcoholic beverages. Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons. Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times. Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Education

No Degree - Hotel, Motel, And Restaurant Management

Iligan Medical Center College
Iligan City Philippines
04.2001 -

Skills

    Brand alignment

undefined

Software

Communication

Customer Service

Computer Literate

Initiative

Adaptability

Time Management

Timeline

Visual Merchandiser

Homesmiths
04.2022 - Current

Woodworker (Part Time)

Ricci Milan LLC
01.2022 - 04.2022

Customer Service Representative Agent

Tech Mahindra LTD.
03.2019 - 11.2021

Merchandiser

Universal Robina Corporation
07.2017 - 07.2018

Bar Waiter

Shangri-La Cebu
02.2016 - 04.2017

No Degree - Hotel, Motel, And Restaurant Management

Iligan Medical Center College
04.2001 -
Avekhay JavelosaCustomer Service Representative, Retail Sales Operation, Visual Merchandiser