AWAD MOAWAI
Doha,DA
Summary
I am an enthusiastic, self-motivated, reliable, responsible and hard working person with discipline mature team worker and adaptable to all challenging situations and able to work well both in a team environment as well as using own initiative and able to work well under pressure and adhere to strict deadlines.
Overview
4
4
years of professional experience
Work History
Coordinator
Valtrans Transportations Systems And Services
05.2022 - 02.2024
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Reduced logistical errors through meticulous planning of transportation schedules and inventory management practices.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Administrator
EXPO 2020 Dubai
06.2021 - 04.2022
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Improved employee productivity with effective time management strategies for daily tasks.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Reduced overhead costs through careful budget management and resource allocation.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Oversaw vendor relations, negotiating contracts that resulted in cost savings for the organization.
Customer Service Representative
Telecommunications And Post Regulatory Authorit
02.2020 - 04.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
No Degree - SCDL
Sudacat Academy
Sudan, Khartoum 03.2021
No Degree - CCNA
Network Center
Sudan, Khartoum 02.2021
No Degree - Occupational Safety And Health Administration OSAH
ETCO Training & Human Development Center
Sudan, Khartoum 04.2020
Bachelor of Science - B.SC Honors In Communication Systems Engineering
University Of Sciences And Technology
Sudan, Khartoum 11.2019
Skills
- Business Administration
- Staff Supervision
- Project Management
- Consulting
- Events Coordination
- Staff Management
- Customer Service
- Data Entry
- Call Management
- Follow-up skills
- MS Office
- Multitasking
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Coordinator
Valtrans Transportations Systems And Services
05.2022 - 02.2024
Administrator
EXPO 2020 Dubai
06.2021 - 04.2022
Customer Service Representative
Telecommunications And Post Regulatory Authorit
02.2020 - 04.2021
No Degree - SCDL
Sudacat Academy
No Degree - CCNA
Network Center
No Degree - Occupational Safety And Health Administration OSAH
ETCO Training & Human Development Center
Bachelor of Science - B.SC Honors In Communication Systems Engineering
University Of Sciences And Technology
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