Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Awuh Bertrand Ako

Awuh Bertrand Ako

Summary

Dynamic barista with a proven track record at Madam Isabella in Chocolate Saray Coffee Restau, excelling in guest service and barista training. Developed innovative drink recipes that elevated customer satisfaction and streamlined operations. Committed to maintaining cleanliness standards while enhancing the overall beverage experience in fast-paced environments.

Overview

2
2
Languages
4
4
years of professional experience

Work History

Lead Barista

Madam Isabella in Chocolate Saray Coffee Restau
03.2020 - 11.2021
  • Trained and mentored new baristas on coffee brewing techniques and customer service practices.
  • Developed specialty drink recipes that improved menu offerings and customer satisfaction.
  • Enhanced customer satisfaction by providing efficient and personalized beverage preparation.

Barista

Mr Roben in Terrific Coffee Shop
02.2018 - 12.2019
  • Prepared and served high-quality beverages in fast-paced environment.
  • Operated espresso machines and grinders, ensuring consistent beverage quality.
  • Assisted customers with menu selections, enhancing overall customer experience.
  • Cleaned counters, machines, utensils, and seating areas daily.

Education

KHDA Certificate - Barista

Iconic Training Institute
Union Dubai
07-2026

Technical Advance Certificate - Electrical Engineering

Government Comprehensive Technical High School
Bonajo Douala Cameroon
11-2017

Cap Certificate - Electrical Engineering

Government Comprehensive Technical High School
Bonajo Douala Cameroon
08-2013

Skills

    Espresso preparation

    Coffee Brewing Techniques

    Milk Steaming and Frothing

    Coffee machine Operation

  • Guest service
  • Barista training

Languages

English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)

Timeline

Lead Barista

Madam Isabella in Chocolate Saray Coffee Restau
03.2020 - 11.2021

Barista

Mr Roben in Terrific Coffee Shop
02.2018 - 12.2019

KHDA Certificate - Barista

Iconic Training Institute

Technical Advance Certificate - Electrical Engineering

Government Comprehensive Technical High School

Cap Certificate - Electrical Engineering

Government Comprehensive Technical High School
Awuh Bertrand Ako