Aya Abdelwahab

· To provide key coordination and logistical support to ensure the smooth running of the teaching operation.

· Delivers a range of administrative and/or customer services.

· Performs basic analysis and review data/tasks/information.

· Understands and adheres to risk management procedures.

· Monitors and takes responsibility for small- scale resources and ensures that equipment are available and ready to use when needed.

· Plans and priorities own work activities.

· Managing tasks and coordinates others (e.g. internal colleagues or external suppliers) to complete tasks within established procedures

· Assists with the day-to-day logistics of the Teaching center including timetabling, Cover and duty rota.

· Assists with academic processes such as attendance, academic records, reports.

· Assists the marketing officer with maintaining records of promotional materials.

· To assist with the delivery of an integrated service to corporate standards which meets the needs of internal and external customers.

· To register customers and to collect income received and transfer it accurately.

· Use relevant systems to maintain records on the system & complete daily reconciliations.

· To carry out a range of back-office tasks including post registration services, Campus/finance related tasks, supporting corporate client registration.

· Handling Exams and Teaching Centre back-office tasks.

Inputting data into Exams MIS sheets, ESOLCOMMS, Edexcel online registration

· Maintain an awareness of all product knowledge information, promotions, and advertisements.

· Serving customers efficiently and courteously and guide them in locating their suitable product.

· Assist in processing and replenishing merchandise, participate in receiving and floor stock.

· Complete necessary trainings enrolled on available training portal.

· Upselling of products and services.

· Reports to Shop Manger / General Manger.