Aya Salah
Dubai
Summary
Accomplished financial consultant and insurance advisor with extensive expertise in sales leadership, team motivation, and business development. Proven track record in revenue generation, key account management, and market strategy development. Adept at new business acquisition, performance monitoring, and KPI achievement. Skilled in cold calling, prospecting, contract negotiation, proposal development, CRM systems, and MS Office applications. Committed to driving growth through innovative strategies and exceptional client relationships.
Overview
10
10
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
Work History
Insurance and Financial Advisor
MetLife
Dubai
12.2024 - 04.2025
- Advise clients on personalized insurance and financial products
- Conduct financial needs analysis and recommend solutions
- Build long-term client relationships and provide after-sales support
- Achieve and exceed sales targets using consultative sales techniques
- Develop marketing strategies to increase client acquisition and retention
Business Development Manager
Illumin8 Global
Dubai
07.2024 - 12.2024
- Identified growth opportunities and formed strategic partnerships
- Led revenue generation and business expansion initiatives
- Maintained relationships with key stakeholders and secured contracts
- Collaborated across departments to enhance market presence
Sales Team Leader
Etisalat
Dubai
06.2023 - 06.2024
- Directed sales campaigns and strategy adjustments
- Mentored team members and encouraged overachievement of targets
- Managed client portfolios and oversaw revenue generation
- Analyzed sales performance data and improved KPIs
Key Account Manager
Etisalat
Dubai, UAE
08.2018 - 03.2022
- Balanced pricing structures to meet customer and business goals
- Drove business development through outreach and marketing efforts
- Represented the company at industry events and conferences
Customer Care Representative
Sutherland Global Services
Dubai, UAE
06.2016 - 06.2018
- Delivered high-level customer service and product support
- Promoted upselling opportunities and supported retention
Personal Loan Sales Executive
Piraeus Bank
Dubai, UAE
02.2015 - 01.2016
- Assisted clients with loan products and complex banking inquiries
- Ensured compliance through continuous monitoring and reporting
Education
Bachelor's Degree - Accounting
Faculty of English Commerce - Alexandria University
Skills
- Financial Consulting and Insurance Advisory
- Sales Leadership and Team Motivation
- Business Development and Revenue Generation
- Key Account and Client Relationship Management
- Market Strategy Development
- New Business Acquisition
- Performance Monitoring and KPI Achievement
- Cold Calling and Prospecting
- Contract Negotiation and Proposal Development
- CRM and MS Office Proficiency
Certification
- Berlitz Center: New Horizon proficiency levels 7-10, 2013
- Call Center Simulation Training, Government Scholarship Program
- Commercial Excel and Outlook, Computer Studies Institute, Ministry of Defense
- QuickBooks Certification, Computer Studies Institute, Ministry of Defense
- ICDL 2013 - Microsoft Office, Computer Studies Institute, Ministry of Defense
Languages
English
Arabic
Timeline
Insurance and Financial Advisor
MetLife
12.2024 - 04.2025
Business Development Manager
Illumin8 Global
07.2024 - 12.2024
Sales Team Leader
Etisalat
06.2023 - 06.2024
Key Account Manager
Etisalat
08.2018 - 03.2022
Customer Care Representative
Sutherland Global Services
06.2016 - 06.2018
Personal Loan Sales Executive
Piraeus Bank
02.2015 - 01.2016
Bachelor's Degree - Accounting
Faculty of English Commerce - Alexandria University
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