Ayah Al Barguthi

Client Data & Insights.

Client Database Management.

Clienteling KPIs Ambassadorship.

Event list management.

Client Gifting, Treatment & In-boutique animations.

• Prepared weekly AML reports
• Monitored all transfers in and out of the boutique
• Following up on client complaints and feedbacks from Paris HQ
• Scheduled and maintained all internal and external deliveries
• After-sales cases follow up and calling campaigns

• Analyze potential client segments in the market.
• Client contactibility for In-house events, and campaigns.
• Managed over 3000 calls for our pop-up walk-in clients campaign.
• Benchmarking and competitor analyzing through visits and online platform research.
• Drive the implementation of client loyalty, client treatment, client acquisition, client upgrade, and in-boutique animations and measure performance results.
• Maximize the efficiency of the CRM data and software to improve customer experience.

• Increasing the value of existing customers and attracting new ones through using Social Channels
• Handling Marketing campaigns with distributors (Huawei, Lenovo, oscal ,ETC..)
• Plan digital marketing campaigns with influencer references
• Developed and implemented value-added strategies for the company to increase profitability , Negotiated prices, terms of sales and service agreements.

• Central Bank circulars and court orders.
• Compliance and AML/CFT/KYC/FACTA and CRS related issues with authorities/central bank and financial institutions.
• Familiarity with UAE laws, customs and practices and applicable intentional sanction regimes.