Ayah Turkey
Dubai
Summary
Adept at driving growth and fostering client relationships, I leveraged strategic planning and relationship-building skills at Swissulife Media to exceed sales targets and mentor a high-performing team. My blend of motivational prowess and product knowledge consistently enhanced customer loyalty and team development, underscoring a commitment to results and professional excellence.
Overview
1
1
year of professional experience
Work History
Sales Manager
Swissulife Media
Sharjah, United Arab Emirates
12.2023 - 08.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Attended industry events and conventions to expand sales opportunities.
- Evaluated performance against goals and implemented appropriate development plans.
Receptionist/Assistant Manager
Mohammed Al Najjar Advocates and Legal Consultants
Dubai, United Arab Emirates
08.2023 - 12.2023
- Resolved customer problems and complaints.
- Managed multi-line telephone system and greeted claimants during office visits.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
Education
Diploma - Fashion Academy
Naj Fashion Academy
Dubai, United Arab Emirates06.2023
High School Diploma -
Al Ma'arifa High School
Sharjah, United Arab Emirates06.2021
Skills
Relationship Building
Sales team training
Staff Management
Goals and performance
Motivational Skills
Verbal and written communication
Product Knowledge
Strategic Planning
Goal Setting
Account Management
Timeline
Sales Manager
Swissulife Media
12.2023 - 08.2024
Receptionist/Assistant Manager
Mohammed Al Najjar Advocates and Legal Consultants
08.2023 - 12.2023
Diploma - Fashion Academy
Naj Fashion Academy
High School Diploma -
Al Ma'arifa High School