Ayaka Asada
Dubai
Summary
Proven track record of enhancing customer satisfaction and streamlining order processes, notably in two different industries at Emirates and Dott Corporation. Skilled in negotiation, cultural sensitivity, to excel in challenging environments, ensuring safety and efficiency. The ability to collaborate effectively across diverse teams has significantly improved operational outcomes.
Overview
7
7
years of professional experience
Work History
Cabin Crew
Emirates
10.2019 - Current
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Enhanced customer satisfaction by providing exceptional in-flight service as a 5 star airline and addressing passenger concerns promptly in Business class.
- Liaising with colleagues to ensure smooth running of cabin.
- Collaborating with colleagues from over 140 nationalities while respect and understanding the other cultures and the way of thinking.
Apparel Sales and Wholesale Associate
Dott Corporation
02.2018 - 09.2019
- Negotiated favorable payment terms with suppliers, improving cash flow management for the business.
- Attend to a showroom and the Fashion events such as MAGIC Las Vegas with the clients from Japan to expands their need.
- Spearheaded initiatives that streamlined order processing procedures resulting in faster turnaround times for customers'' orders fulfillment.
- Place the order process with the factory, and manage the critical path through to final delivery.
- Customer account management, liaising with offshore suppliers, factories and customers..
- Negotiating lead times and the costs.
- Leads the sales to expand new clients.
Education
Bachelor of Arts - Fashion Merchandising, And Korean Language Culture
California States University of Long Beach
Long Beach, CA, USA05.2019
Associate of Arts - General Studies
El Camino College
Torrance, CA, USA05.2017
Skills
- Complaint Handling
- Safety awareness
- Employee interaction
- Cultural Sensitivity
- Goal-oriented mindset
- Reliability and punctuality
- Negotiation skills
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Communication
- Self Motivation
- Google Docs proficiency
- Active Listening
Hobbies
- Travel
- Scuba Diving
- Karaoke
- Beauty-care
Languages
Japanese
Bilingual or Proficient (C2)
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Work-life balanceCompany CultureCareer advancementFlexible work hoursHealthcare benefitsPaid sick leavePaid time offTeam Building / Company RetreatsTimeline
Cabin Crew
Emirates
10.2019 - Current
Apparel Sales and Wholesale Associate
Dott Corporation
02.2018 - 09.2019
Bachelor of Arts - Fashion Merchandising, And Korean Language Culture
California States University of Long Beach
Associate of Arts - General Studies
El Camino College
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