Ayda Hidouri
Dubai
Summary
Resourceful Floor Manager known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and customer service enhancement. Excel at communication, problem-solving, and time management to ensure smooth operational flow and elevated customer satisfaction.
Overview
4
4
years of professional experience
2020
2020
years of post-secondary education
Work History
Manager
Kay beauty Atelier
Dubai
09.2024 - 01.2026
- Managed daily salon operations ensuring smooth workflow and high service standards.
- Performed receptionist duties including client bookings, answering calls, and welcoming customers.
- Prepared daily reports on sales, appointments, and salon performance.
- Managed product inventory and stock control, including ordering supplies and coordinating with suppliers.
- Supervised and coordinated the salon team, ensuring productivity, professionalism, and quality service.
- Handled team scheduling and task distribution to maintain efficient operations.
- Created and implemented promotional offers and packages to attract clients and increase sales.
- Ensured high client satisfaction, resolving concerns and maintaining strong customer relationships.
- Managed the salon’s Instagram page, including marketing, posting content, and engaging with clients online.
- Assisted in marketing strategies to promote salon services and increase brand visibility.
- Maintained a clean, organized, and professional salon environment.
Translator
Magica clinic turkey
Istanbul
02.2024 - 08.2024
- Translated medical documents for patient care and treatment plans.
- Assisted in communication between staff and international patients.
- Reviewed translated materials for accuracy and cultural relevance.
- Facilitated patient intake processes by providing language support.
- Provided real-time interpretation during patient consultations and meetings.
- Translated patient documents between languages.
- Delivered translation services to patients.
- Reviewed source documents prior to translation to ensure clarity and understanding of the content.
- Worked with linguists to ensure that translations were accurate and culturally appropriate.
- Communicated with patients to clarify translation requirements and expectations.
Second Manager
Yasmin beauty lounge
Dubai
11.2022 - 05.2023
- Assisted in managing daily operations of the beauty lounge.
- Coordinated scheduling for staff and client appointments efficiently.
- Trained new employees on service protocols and customer interaction.
- Handled customer inquiries and resolved issues promptly.
- Resolved customer complaints in a timely manner while ensuring satisfaction levels remain high.
- Tracked inventory levels and managed stock ordering process according to organizational needs.
- Delegated work to staff, setting priorities and goals.
Receptionist
Yasmin beauty lounge
Dubai
04.2022 - 11.2022
- Greeted clients warmly and provided excellent customer service.
- Managed appointment scheduling using salon management software.
- Assisted clients with product selection and recommendations.
- Greeted visitors and provided them with assistance.
Education
Airport Ground Staff Training
École De Formation Privée Hannibal – Monastir, Tunisia
12.2020 - 04.2021
High School Diploma Fattouma Bourguiba Monastir
Monastir, Tunisia Skills
- Client scheduling
- Sales promotion
- Effective communication
- Time management
- Documentation and reporting
- Schedule preparation
- Customer service
- Strong communication skills
- Staff management
- Sociable and highly positive attitude
- Product management
- Multilingual translation
- Problem solving
Languages
Arabic
First Language
English
Proficient (C2)
C2
French
Proficient (C2)
C2
Italian
Proficient (C2)
C2
Spanish
Beginner (A1)
A1
Affiliations
- Humanitarian Club Member INTERACT CLUB MONASTIR : Planned and executed charity events to generate funds for humanitarian initiatives (2014-2017 )
- Modern Dancer – Mo Dancers Group, Monastir (2007-2014)
Timeline
Manager
Kay beauty Atelier
09.2024 - 01.2026
Translator
Magica clinic turkey
02.2024 - 08.2024
Second Manager
Yasmin beauty lounge
11.2022 - 05.2023
Receptionist
Yasmin beauty lounge
04.2022 - 11.2022
Airport Ground Staff Training
École De Formation Privée Hannibal – Monastir, Tunisia
12.2020 - 04.2021
High School Diploma Fattouma Bourguiba Monastir