Aye Chan Moe
HOSTESS
Abu Dhabi,Abu Dhibi
Summary
Adept at maintaining high guest satisfaction and food safety, I excelled in fast-paced environments at Beach Rotana Hotel, mastering MICRO system operation and fostering team collaboration. My proactive approach to resolving customer issues ensured loyalty, with a knack for wine pairing enhancing dining experiences.
Overview
5
5
years of professional experience
Work History
Food and Beverage Server
Beach Rotana Hotel
ABU DHABI
09.2023 - Current
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Contributed to team success by cross-training in multiple roles, ensuring seamless coverage during busy periods or staff absences.
Waitress
Umai Japanese Restaurant
Yangon, Yangon
01.2020 - 04.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
High School Diploma -
Inbin High School
Myanmar09.2015
Skills
- Food handling safety
- Guest satisfaction
- Ordering Procedures
- Menu Recommendations
- Allergy awareness
- Wine pairing knowledge
- Reservation handling
- Payment Processing
- POS System Operation
listening to music
Whenever i have spare time i like to listen different kinds of music. It makes me feel better and can more focus on my job.
Languages
English
Upper intermediate (B2)
Burmese
Bilingual or Proficient (C2)
Timeline
Food and Beverage Server
Beach Rotana Hotel
09.2023 - Current
Waitress
Umai Japanese Restaurant
01.2020 - 04.2023
High School Diploma -
Inbin High School
Certification
- Essential Food Safety Training Certificate
- Guest Service Program-I'm Rotana
Accomplishments
- Supervised team of more than 10 staff members
- Resolved product issue through consumer testing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Interests
Listening to music
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