Ayesh Chrishantha
Al muhaisnah 04,United Arab Emirates
Summary
Experienced professional with a strong background in staff management, inventory control, and business understanding. Demonstrated expertise in staff training development and customer service excellence, ensuring high-quality standards through effective quality control implementation. Proficient in IT, with a proven track record of enhancing operational efficiency and achieving organisational goals.
Overview
7
7
years of professional experience
14
14
years of post-secondary education
Work History
Assistant manager
MCDONALD'S FAST FOOD CO.LLC
DUBAI, UNITED ARAB EMIRATES
05.2021 - Current
- Improved customer service by implementing new procedures and protocols.
- Minimised inventory loss for improved profit margins.
- Streamlined store operations with efficient scheduling.
- Increased staff productivity by providing comprehensive training programmes.
- Created a positive work environment, resulting in higher employee morale.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
Front desk receptionist
CAMELOT BEACH HOTEL
NEGOMBO, SRI LANKA
02.2018 - 10.2019
- Improved office efficiency by managing incoming calls and direct them to appropriate departments.
- Facilitated smooth operations for front desk area by handling all administrative tasks.
- Created welcoming atmosphere for visitors by maintaining clean and organised reception area.
- Assisted in keeping track of office supplies, avoiding sudden shortage.
- Handled customer complaints professionally, ensuring satisfactory resolution.
- Provided accurate information about company services to clients, enhancing brand image.
Education
High School Diploma -
NEGOMBO SOUTH INTERNATIONAL SCHOOL
NEGOMBO 01.2001 - 12.2014
Skills
- Staff management
- Inventory control
- Business understanding
- Staff training development
- Customer service excellence
- Quality control implementation
- IT proficiency
Languages
English
Fluent
SINHALA
Fluent
Affiliations
- Swimming
- Travelling
- Listening to music
Accomplishments
Successfully completed Dubai Municipality PIC Food Safety Class with 100% score.
Successfully Completed Diploma in Shift Leadership Foundation.
Timeline
Assistant manager
MCDONALD'S FAST FOOD CO.LLC
05.2021 - Current
Front desk receptionist
CAMELOT BEACH HOTEL
02.2018 - 10.2019
High School Diploma -
NEGOMBO SOUTH INTERNATIONAL SCHOOL
01.2001 - 12.2014
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