Ayesha Khan

1.Managed customer accounts by ensuring any issues and queries were dealt with professionally and resolved quickly & efficiently ensuring no Payment Delays.

2. Monitoring debtor balances to ensure a reduction in debtors DSO from 90 days to 50 days.

3. Collect payments from an allocated portfolio of clients utilizing phone and email.

4. Handled a portfolio of Enterprise clients and handling a collection budget of 1cr/month.

5. Cleared disputes of more than 50 lakhs which were stuck for more than one year.

6. Investigate all credit items from the assigned portfolio and submit to the relevant department

7. Making all the debtors reports in Ms. Advance Excel (Master pivot tables analysis) and weekly reporting to Head Commercial of credit control.

1. Managed customer accounts by ensuring any issues and queries were dealt with professionally and resolved quickly & efficiently ensuring no Payment Delays.

2. Monitoring debtor balances to ensure a reduction in debtors DSO from 90 days to 50 days.

3. Collect payments from an allocated portfolio of clients utilizing phone and email.

4. Handled a portfolio of Enterprise clients and handling a collection budget of 15cr Per month.

5. Cleared disputes of more than 3 Cr which were stuck for more than one year.

6. Investigate all credit items from the assigned portfolio and submit to the relevant department

7. Creating and sending dunning letters to default clients.

8. Managed a Portfolio of Enterprise clients like Reliance, Castrol, Asian Paints, Pidlite, TATA Steel, JSW Paints, P&G, Marico.

1. Rental Bill Generation Process & Posting JV’s.

2. Working on Outstanding & Payment Follow up with the clients on mails.

3. Managing the entire Invoicing cycles.

4. Resolving Billing Issue with the Clients.

5. Maintain all the records in Ms. - Excel.

6. Maintain the entire cash, cheque & RTGS transaction details.

1. Establish and maintain system and procedures.

2. Handling all the invoicing and debtors’ management department.

3. Working on Outstanding & Payment Follow up with the clients.

4. Managing the entire credit control department.

5. Coordinating with the Clients on Emails.

6. Maintain all the records in Ms. - Excel.

7. Maintain the entire cash, cheque & RTGS transaction details.

8. Preparation of Sundry Debtors & creditors.

9. Reconciliation of Bank Statement at the end of month.

10. Co-ordination with bank (if required).

1. Establish and maintain system and procedures.

2. Maintain all the records in Ms. - Excel.

3. Making Quotation, Purchase Order.

4. All the sales - purchase Entries, Receipt and payment, PROFORMA INVOICE, EXCISE BILL etc.

5. Maintain Cash Transaction & Petty cash Book.

6. Preparation of Sundry Debtors & creditors.

7. Reconciliation of Bank Statement at the end of month.

8. Coordinating with the Clients on Emails.

9. Working on Outstanding / Payment Follow up.

10. Co-ordination with bank (if required).

11. Continuous co-ordination with various functions of the unit for effective compliance to laid down system and procedures.