Ayesha Rajab
Dubai
Summary
Driven finance professional with 4+ years of expertise in credit card processing and underwriting support. Adept at evaluating high-priority banking cases, conducting comprehensive risk assessments, and ensuring strict compliance with Central Bank regulations. Skilled in system validations, KYC, fraud detection, and cross-functional collaboration to optimize accuracy, accelerate processing, and enable informed credit decisions
Overview
7
7
years of professional experience
Work History
Processing Associate
Emirates NBD
02.2021 - Current
- Execute underwriting support tasks including AECB report evaluation, system validations, KYC, and fraud checks, ensuring full compliance and increasing risk assessment accuracy by 20%.
- Verify disbursal conditions via Decision Management System (DMS), achieving 98% documentation accuracy and helping reduce processing time through close collaboration with underwriters and credit analysts.
- Operate multiple banking platforms (Bidaya, FinnOne CAS, BPM, Embounce, Emcredit, AECB, CRM), ensuring regulatory compliance and improving record-keeping accuracy by 25%.
Shipment Clerk
Emirates Post
11.2020 - 01.2021
- Resolved 50+ daily customer issues; improved satisfaction by 30%.
- Delivered shipment updates, achieving a 95% customer satisfaction rate.
- Cut delivery delays 15%, raised on-time shipments to 98%.
HR Intern
050telecom
07.2019 - 09.2019
- Maintained employee records; screened 100+ resumes.
- Coordinated interviews and assisted hiring teams.
- Assisted onboarding for 15+ hires, supporting a smoother integration process.
Sales Promoter
BYJU'S
07.2018 - 10.2018
- Engaged 50+ customers daily, boosting trial sign-ups by 20%.
- Delivered customer service with 90% positive feedback.
- Initiated conversations that increased sales by 15%.
Education
MBA - HR Management
Westford University College
Dubai, United Arab EmiratesBBA - HR Management
Lahore Garrison University
01.2020
Skills
- Credit Risk Assessment
- Underwriting Support
- Regulatory Compliance
- Document Review
- MS Office
- Task Prioritization
- Attention to Detail
- CRM Management
Languages
English (Fluent)
Urdu (Fluent)
Timeline
Processing Associate
Emirates NBD
02.2021 - Current
Shipment Clerk
Emirates Post
11.2020 - 01.2021
HR Intern
050telecom
07.2019 - 09.2019
Sales Promoter
BYJU'S
07.2018 - 10.2018
MBA - HR Management
Westford University College
BBA - HR Management
Lahore Garrison University
Similar Profiles
Najiba MohammadNajiba Mohammad
Account Service/SigCap Specialist/Supervisor at Tanfeeth, Emirates NBD/Emirates Islamic BanksAccount Service/SigCap Specialist/Supervisor at Tanfeeth, Emirates NBD/Emirates Islamic Banks
AHMED FARIDAHMED FARID
Regional Sales Manager at Emirates NBD/Emirates Islamic BankRegional Sales Manager at Emirates NBD/Emirates Islamic Bank
Fatiha AboulkhairFatiha Aboulkhair
Human Resources Specialist at Emirates National Bank of Dubai (Emirates NBD)Human Resources Specialist at Emirates National Bank of Dubai (Emirates NBD)
Mayur PrajapatiMayur Prajapati
Senior Sitecore Consultant at Emirates NBDSenior Sitecore Consultant at Emirates NBD
MOHAMMED ANASMOHAMMED ANAS
Freelancer at Stefab.comFreelancer at Stefab.com