Ayesha Siddique
Bangalore
Summary
With over 5 years of experience in the edutech industry, I bring a wealth of expertise and leadership to the table. As a seasoned Inside Sales Manager and Admission Counselor, I've consistently exceeded expectations, driven revenue growth, and fostered a culture of achievement within my teams. My track record includes successfully leading high-performing teams, surpassing sales targets, and providing strategic guidance to optimize business development efforts. Through effective communication, mentorship, and a commitment to excellence, I've played a pivotal role in driving success and delivering exceptional results for both clients and the company alike.
Overview
5
5
years of professional experience
Work History
Senior Admission Counsellor
Knowledge Hut
07.2023 - Current
- Counselling US based potential learners, helping them plan their career path and understanding how UpGrad Knowledge Hut can catalyse their career
- Managed high call volumes, exceeding 140 calls/day, ensuring engaging client interactions.
- Achieved Key Performance Indicators consistently, meeting sales targets and driving revenue growth.
- Maintained a high conversion rate, showcasing strong sales and persuasion skills.
- Utilized CRM software to track performance metrics, analyze trends, and generate insightful reports.
Senior Inside Sales Manager
Tech Tressure
06.2022 - 06.2023
- Successfully served as a senior inside business development associate at Tech Tressure
- Provided strategic guidance to optimize client acquisition and retention strategies.
- Leveraged strong communication skills to nurture relationships with potential clients.
- Implemented innovative sales tactics to adapt to evolving market dynamics.
- Acted as a liaison between clients and internal teams to ensure seamless service delivery.
- Articulating the value proposition of our Information technology products and services to potential clients.
- Tailoring sales pitches and solutions to meet the specific needs and challenges faced by clients.
- Demonstrating a deep understanding of the IT industry, including current trends and competitive dynamics.
Team Leader
UpMyRanks (Contractual)
01.2022 - 04.2022
- Develop and sustain relationships with existing customer base, building rapport as a personable and trusted representative
- Employing problem-solving abilities to address customer inquiries, resolve issues, and overcome objections during the sales process.
- Successfully led a high-performing team at Tech Tressure, surpassing sales targets and fostering a culture of achievement.
- Provided strategic guidance and mentorship to team members, helping them to excel in their roles and exceed expectations.
- Acted as a liaison between the sales team and upper management, ensuring clear communication and alignment with company goals.
- Developed and implemented effective sales strategies and processes to optimize team performance and drive revenue growth.
- Conducted regular training sessions and performance evaluations to identify strengths and areas for improvement within the team.
- Fostered a collaborative and supportive work environment, encouraging teamwork and knowledge sharing among team members.
- Demonstrated strong leadership skills in motivating and inspiring team members to achieve their full potential.
Inside Sales Manager
Unacademy
06.2019 - 01.2022
- Key member in strategizing improved email template, increasing department-wide email lead generation 18%
- Proficiently articulating the value proposition of Unacademy's educational technology products and services.
- Tailoring sales pitches and solutions to address the specific pain points and needs of educational institutions.
- Demonstrating a strong understanding of the education industry, including current trends, challenges, and competitive landscape.
- Building and maintaining relationships with key stakeholders in educational institutions, such as administrators, teachers, and decision-makers.
- Conducting engaging product demonstrations and training sessions to showcase the functionality and benefits of Unacademy's technology platform.
- Staying updated with new product developments and market changes within the edutech industry.
- Managing multiple client accounts and sales activities with exceptional organizational skills.
- Negotiating deals to ensure mutually beneficial outcomes for clients and Unacademy.
- Committing to continuous learning and professional development to enhance sales techniques and industry knowledge.
- Employing problem-solving abilities to address customer inquiries, resolve issues, and overcome objections during the sales process.
Education
Bachelor of Commerce -
Christ University
Bangalore, Karnataka, India05.2019
Skills
- Academic Details
- Revenue Management
- Sales Negotiation
- Leading Team
- Mentoring BDMs
- Business Planning
- Employee Management
- Customer Retention
- Policy Implementation
- Business Development
- Strategic Planning
- Documentation and Reporting
- Customer Service
- Client Relationship Management
- Expertise in multiple CRMs like ZOHO, LEADSQUARED, SALESFORCE and HUBSPOT
Timeline
Senior Admission Counsellor
Knowledge Hut
07.2023 - Current
Senior Inside Sales Manager
Tech Tressure
06.2022 - 06.2023
Team Leader
UpMyRanks (Contractual)
01.2022 - 04.2022
Inside Sales Manager
Unacademy
06.2019 - 01.2022
Bachelor of Commerce -
Christ University