Ayesiga David
Food and beverages
Sharjah ,SH
Summary
Dynamic and results-driven hospitality professional with a proven track record at Lake View Resort. Expert in guest services and food safety, I excel in enhancing guest satisfaction through effective upselling strategies and reliable kitchen support. Committed to maintaining high sanitation standards while fostering a collaborative team environment.
Overview
3
3
years of professional experience
Work History
Food and Beverage Attendant
Lake View Resort Mbatara
Guest Service Representative
Lake View Resort
- Implemented upselling strategies during check-in process to maximize revenue opportunities without compromising guest satisfaction levels.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Participated in ongoing training programs to stay current on industry trends, best practices, and emerging technologies affecting the hospitality sector.
- Negotiated with vendors for supplies and services, achieving cost savings while maintaining quality.
- Coordinated with housekeeping and maintenance to address room issues quickly, enhancing guest comfort.
Kitchen Helper
Lake View Resort ,mbarara
2020 - 04.2024
- Cleaned and organized kitchen stations to promote team efficiency.
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Followed supervisor instructions to complete tasks on time.
- Provided reliable assistance during peak hours, managing time efficiently while maintaining a high level of quality control in food preparation.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Skills
Food safety
Kitchen support
Sanitation standards
Guest services
Reliability and punctuality
Food production
Cross-training capabilities
Inventory management
Upselling strategies
Languages
English
Intermediate (B1)
Timeline
Food and Beverage Attendant
Lake View Resort Mbatara
Guest Service Representative
Lake View Resort
Kitchen Helper
Lake View Resort ,mbarara
2020 - 04.2024