The enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues promptly. Maintains focus and positive attitude in stressful situations and high-volume environments—detail-oriented team player with strong organisational skills.
Wine Service Management
WSET Level 1 Award in Sake
WSET Level 1 Award in Sake
WSET Level 2 Award in Wines
International Sommelier Guild - IWC Certificate
Natural Language Processing - Strategies