Summary
Overview
Work History
Education
Skills
Certification
Languages
Citizenship
Timeline
Ayman AL-Ibrahim

Ayman AL-Ibrahim

Dubai

Summary

Skilled Business Development leader offering 7 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Business Development Manager

55 Car Care
12.2023 - Current
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on an deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.

UAE Branch Manager

THABT Digital Solutions
07.2022 - 11.2023
  • Manage employees and lead day-to-day activities efficiently, Monitor work quality of each employee, Responsible to work towards the achievement of monthly sales target, Organize marketing activities and events for the branches, Monitor social media marketing tools in efficient and effective ways to enrich the business, Responsible for handling all government related operations and approvals for the smooth operation of each branch and employee related government activities, Recruit and interview new employees as per the company needs, Responsible for overseeing company's assets such as vehicles, equipment, devices and stock inventory, Analyze business opportunities for future expansion, Work with local vehicle importers and corporate and government establishments to improve the scope of business and expand sales potential, Analyze market trends and work accordingly to implement latest market tactics and to find new products which may enhance business with the current market trends, Prepare purchase requirements for maintain adequate stock level
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.

UAE Branch Manager

THABT Digital Solutions
01.2022 - 07.2022
  • Staff training, Recruitment, Manage the operations of the workshop, Ensure client satisfaction - Ensure that the staff is highly motivated to ensure good performance, Prepare and administer annual budgets, Source and meet new suppliers to ensure that we stay up to date with the latest technology and the best products, Research new opportunities, Maintain reporting systems required by general management, Ensure that production time speeds up in order to increase the company revenue

Operations Manager

TAMM Car Care
01.2021 - 01.2022
  • Manage day-to-day operations of the company, Hire and on-board new staff and train them, Handle the dashboard for the mobile application, Maintain updated records of daily, weekly and monthly revenues and expenses, Negotiate shipping/supplying costs with vendors and oversee distribution and storage of material, Advise staff on the best ways to resolve issues with clients and deliver excellent customer service, Manage the social media accounts and marketing operations

Workshop Manager

008 Car Care
01.2020 - 01.2021
  • Ensure all operations are carried on in an appropriate, cost-effective way, Purchase materials, plan inventory and oversee warehouse efficiency, Formulate strategic and operational objectives, Recruit, train and supervise staff, Improve ways to increase quality of customer service, Manage social media pages and marketing operations
  • Improved workshop efficiency by streamlining processes and implementing lean manufacturing techniques.
  • Managed and led a team of technicians for optimal productivity and job satisfaction.
  • Identified areas in need of improvement and developed plans to correct problems.

Showroom Manager

Fotian Center
01.2017 - 01.2018
  • Staff's schedules and their safety adherence in the warehouse area, Negotiate shipping/supplying costs with vendors and oversee distribution and storage of material, Customer service and relationship building, ensuring that the shop is clean and presentable, Handle cash operations and data entry, Prepare day to day reports for owners
  • Oversaw daily operations of the showroom, ensuring a clean, organized, and welcoming environment for customers.
  • Increased showroom sales by implementing effective visual merchandising strategies and product displays.
  • Generated personal sales to meet or exceed established sales goals.
  • Developed strong relationships with vendors, negotiating favorable terms and securing exclusive product lines for the showroom.

Accounting Director

Mayar construction Company
01.2014 - 01.2017
  • Entering invoices and checks into database, Analyze periodical reports for various budgets and cash flow, as well as reconcile reports, Evaluate all accounts, identify technical accounting issues and provide solutions for them, Train accounting staff and oversee all accounting operations
  • Managed payroll operations for team of 60 employees.
  • Supervised accounting department operations and team of up to 10 employees.
  • Managed payroll operations for team of 5 employees.
  • Supervised accounting department operations and team of up to 5 employees.

Education

Master's of Business Administration -

Nottingham International University, England
01.2019

Bachelor's degree in economics / Banking and Finance Department -

Al-Baath University, Syria - Homs
01.2016

Diplomas in Project Management, Sales, Human Resources, Total Quality, Marketing, Financial and Customer Service Management -

Ebdaa Academy, Egypt
01.2018

Mini Master of Business Administration -

The Arab Institute For Studies, Egypt
01.2019

Skills

  • Determined and Critical Thinking
  • Marketing
  • Event Planning
  • Staff Training and Development
  • Brand Development
  • Time Management
  • Operation and Control
  • Communication and Problem Solving and Strategic planning
  • Team Leadership
  • Public Relations
  • Business development and planning
  • Customer Service
  • Negotiations
  • Decision-Making

Certification

  • DIGITAL BUSINESS ANALYSIS, LinkedIn Learning, 2022
  • The Fundamentals of Digital Marketing, Google garage certificate, 2020
  • International computer driving license (ICDL) certificate, 2016

Languages

English (Fluent)
Arabic (Mother Tongue)

Citizenship

Syrian

Timeline

Business Development Manager - 55 Car Care
12.2023 - Current
UAE Branch Manager - THABT Digital Solutions
07.2022 - 11.2023
UAE Branch Manager - THABT Digital Solutions
01.2022 - 07.2022
Operations Manager - TAMM Car Care
01.2021 - 01.2022
Workshop Manager - 008 Car Care
01.2020 - 01.2021
Showroom Manager - Fotian Center
01.2017 - 01.2018
Accounting Director - Mayar construction Company
01.2014 - 01.2017
Nottingham International University - Master's of Business Administration,
Al-Baath University - Bachelor's degree in economics / Banking and Finance Department,
Ebdaa Academy - Diplomas in Project Management, Sales, Human Resources, Total Quality, Marketing, Financial and Customer Service Management,
The Arab Institute For Studies - Mini Master of Business Administration,
Ayman AL-Ibrahim