Ayman Ibrahim Mahfouz Awad
Dubai,UAE
Summary
Accomplished Security, Safety, HSE, Quality, and Environmental (QHSSE) Leader with more than 18 years of experience managing complex, multi-site operations across corporate, residential, commercial, industrial, and high-risk environments. Demonstrated success in leading large security and QHSSE teams (100+ personnel), implementing global best practices, and ensuring full regulatory compliance with SIRA, PSBD, DCD, DPS, and international QHSSE standards.
Specialized in risk assessment, emergency preparedness, fire safety, and organisational resilience. Experienced in developing and enforcing policies, SOPs, and integrated management systems aligned with ISO 45001 (Safety), ISO 14001 (Environment), and ISO 9001 (Quality). Strong background in incident investigation, root cause analysis, contractor management, BOQs, RFQs, AMCs, and vendor performance oversight.
Proficient in deploying advanced security technologies, including CCTV surveillance platforms, access control systems, and fire & life-safety solutions (Hassantuk). Highly effective in regulatory liaison with police, civil defense, government authorities, and external stakeholders. Fluent in Arabic and English, with strong technical capabilities across Microsoft Office and digital reporting tools.
Overview
20
20
years of professional experience
2005
2005
years of post-secondary education
1
1
Certification
Work history
Senior Security Manager
Dubai Investment Real Estate LLC
Dubai
11.2013 - 11.2025
- Oversaw end-to-end security operations for 10+ commercial, residential, and mixed-use properties, ensuring uninterrupted protection of people, assets, and critical infrastructure.
Led and supervised combined security workforce of 100+ personnel, including outsourced teams, ensuring high performance and full compliance with organizational and regulatory standards.
Ensured full operational and legal compliance with SIRA, PSBD, DPS, and DCD requirements through continuous audits, training, and monitoring.
Designed and implemented evacuation procedures, site-specific emergency response plans, crisis communication protocols, and fire safety strategies.
Directed vendor selection, negotiated AMC contracts, and managed procurement and commissioning of CCTV, access control, and fire & life safety alarm systems.
Performed comprehensive risk assessments, conducted internal audits, and facilitated regulatory inspections to identify gaps and drive corrective actions.
Collaborated closely with Dubai Police, Civil Defense, Hassantuk, and other authorities to ensure compliance, training alignment, and rapid incident resolution.
Reported directly to executive leadership on threat exposure, prevention strategies, manpower planning, and annual budget optimization.
Senior Security Supervisor
Jumeirah at Etihad Towers
Abu Dhabi
04.2012 - 10.2013
- Managed daily operations of security department in luxury 5-star hotel.
- Supervised VIP protection, coordinated closely with loss prevention and hotel leadership.
- Conducted fire drills, health and safety briefings, and staff training programs.
Patrolling Security Supervisor
G4S
Abu Dhabi
06.2011 - 04.2012
- Managed large multi-site security workforce of 125–200 officers per shift, ensuring effective deployment, operational discipline, SOP compliance, and performance monitoring across diverse commercial and residential assets.
Admin PSBD & DPS Coordinator / Security Supervisor
G4S
Abu Dhabi, Dubai, Fujairah
04.2011 - 06.2011
- Ensured 100% compliance during PSBD and DPS audits through strict documentation control, regulatory alignment, and continuous audit readiness.
Managed recruitment, vetting, licensing, and deployment of security guards, ensuring full compliance with regulatory requirements and timely assignment across multiple sites.
Security Officer
G4S
01.2006 - 01.2011
- Delivered frontline security, access control, and incident response at high-risk and sensitive facilities.
- Conducted surveillance operations, patrolling, and customer service in high-volume environments.
- Key Clients: Etisalat, Etihad Airways, Hilton Hotels, Emirates Cement, NBQ
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to alarms and incidents, ensuring effective resolution of situations.
- Assisted in training new security personnel on protocols and procedures for safety measures.
Education
Bachelor of Physical Education - Sport Pedagogy
Tanta University
EgyptSkills
- Corporate & Infrastructure Security Leadership
- Risk Assessment & Threat Mitigation
- SIRA / PSBD / DCD / DPS Compliance
- Emergency Preparedness & Fire Safety Protocols
- Security Technologies: CCTV, Access Control, Alarm Systems
- Team Management: In-house & Outsourced (100 Staff)
- BOQs, RFQs, AMCs & Contract Oversight
- Regulatory Liaison (Dubai Police, Civil Defense)
- Incident Investigation & Root Cause Analysis
- Policy Development & SOP Enforcement
- Bilingual: Arabic (Native), English (Fluent)
- Security Surveillance Platforms (CCTV)
- Access Control Systems & Alarm Integration
- Fire Alarm & Life Safety Systems (Hassantuk)
- Incident Reporting & SOC Management Tools
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Information protection procedures
- Access control systems operation
- Security equipment use
Certification
- NEBOSH International General Certificate (IGC) – Completed
- ISO 45001 – Occupational Health & Safety (Certified)
- ISO 14001 – Environmental Management (Certified)
- ISO 9001 – Quality Management Systems (In Progress)
- Certified Security Manager – Dubai Police Academy
- Security Management – Dubai Police Academy
- Security Supervisor Training – National Security Institute
- Hotel Security & Special Event Training – NSI Abu Dhabi
- Information Security Awareness – 2021
- Risk Management – Open University (UK)
- Effective Communication – Open University (UK)
- IELTS – University of Wollongong, Dubai
- ICDL – International Computer Driving License
- Business Communication, PR & Customer Service – Al Khwarizmi Intl. College
Languages
Arabic: Native
English: Fluent
Driving licences
- UAE Light Vehicle – Issued 2010-01
- UAE Heavy Truck – Issued 2024-05
Key Achievements
- Achieved 100% compliance score during SIRA inspections at all DIRC sites
- Reduced incident rate by 30% through optimized patrol strategies and digital reporting
- Developed SOPs and emergency plans adopted across the entire real estate portfolio
- Successfully led implementation of centralized surveillance and access management system
Timeline
Senior Security Manager
Dubai Investment Real Estate LLC
11.2013 - 11.2025
Senior Security Supervisor
Jumeirah at Etihad Towers
04.2012 - 10.2013
Patrolling Security Supervisor
G4S
06.2011 - 04.2012
Admin PSBD & DPS Coordinator / Security Supervisor
G4S
04.2011 - 06.2011
Security Officer
G4S
01.2006 - 01.2011
Bachelor of Physical Education - Sport Pedagogy
Tanta University