Ayman Metwally
IT Director
Dubai
Summary
Enthusiastic IT leader with over a decade of experience in senior management roles, focusing on strategic planning, project management, and team leadership. Skilled in managing large IT budgets and ensuring compliance with internal standards and legal requirements. Successfully managed major IT infrastructure upgrades and implemented cost-reduction measures leading to significant savings.
Overview
30
30
years of professional experience
Work History
Information Technology Manager
ROYA Al GHAD DEVELOPMENTS
9 2023
- Responsible for IT operations and relevant up-to-date technology transformation in the industry with ensuring the optimum collaboration with local businesses and IT teams globally to ensure alignment of initiatives
- Overseeing various IT services, including supporting the service desk to deliver efficient services with a customer-centric approach, serving as the executives point of contact, managing IT Service Delivery, and overseeing application management (Dashboards, ZOHO, ERP, ….)
Information Technology Manager
AIC Finance
10.2016 - 09.2023
- Manage all IT Facilatly ( Software- Hardware) we have 5 servers DC-DCA&Backup and antivirus- 2 servers SQL server with ERP APP- Firwall Server Sophose )
Information Technology Manager
AL Ghurair Construction Group
01.2012 - 02.2016
- Strengthening the IT infrastructure through to implementing new technologies
- Responsible for hardware and software installation, maintenance and repair
- Performing routine audits of systems and software
- Manage the IT budgets and expenditure on hardware and software
- Developing & maintaining the company IT systems, software and databases
- Recommending and implementing improvements and efficiencies
- Reporting to the IT Director & Chief Executive
- Management of server software and associated backup routines
- To evaluate, test, advise, train and support I.T
- Related projects
- Procurement of IT hardware, software and maintenance products & services
- Responsible for the recruitment and training of new staff
- Writing documentation for ICT procedures, security and disaster recovery
- Maintaining documentation of changes regarding users, functions & systems
- Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony.
Information Technology Manager
AL Ghurair Arabian Foundations LLC
02.2006 - 04.2012
- Managing all IT facilities (computers’ maintenance " Hardware , Software, Internet, Network, Consultant, Communication with Governmental Instituations, Consultants , Project Managers..." ) for overall 85 Projects in Dubai, Abu Dhabi Sites and HQ
- Managing IT Teamwork for (Time – Cost – Quality) Interdepartmental communication skills in dealing with different departments (Procurement, Estimation, Finance, HR, Operations, ) for IT requirements
- Responsible for following up the Teamwork’ tasks & missions, backing up and manipulating Databases and its related appliactions in all company aspects
- Managing the company Servers “ Windows 2003 Server , Windows 2008 Server, Exchange Server 2003 and ISA Server 2006 “ (Mdaemon )
- Handeling the attendance system ( Hand Punch and Access Doors with proximatey cards )
- Following up & monitoring all office automated systems ( Printers, Plotters, Copiers, Scanners, Telephone PABX System , …
Information Technology Manager
Arabian International Construction Group
09.2004 - 02.2006
- Responsible for following up, backing up and manipulating Oracle Databases and its related appliactions in all company aspects
- Responsible for aic group network and internet access
- Responible for aic group computers’ maintenance " Hardware & Software "
- Network Administrator for the group Servers “ Windows 2000 Server and Oracle Data base server based on Unix “
Network Administrator & Technical Support Manager
Arabian International Construction
04.1999 - 08.2004
- Installaing & Maintenaning Windows2000 server Network for site office ( 75 PCs & Laptop ) Managing troubleshooting & executing Maintenance for Site Computers , Software & hardware, which included maintenaning computers for MED, ESC, Hitachi, LHEC & SCIL ’ offices
- Providing technical support for all aspects of information technology to AIC staff & management concurrently on site & offsite
- Additional technical support had been provided to all consortium members on site and to the employer & the engineer
- Keeping a photographic record of project progress since the early beginning both on weekly and on monthly basis
- The record was used for monthly reports, payment applications, project presentations, etc.
- Which I produced whenever it was requested by the management
- Maintaining office equipments (Photocopiers, fax machines, printers, etc.
- Including maintenance contracts, purchasing consumables, spare parts
- Assisting other departments in producing daily, monthly report and the consortium monthly report
- Setting up and maintenaning document contol computrised system including designing the system & giving training to users
- Setting up and maintenanig computrised personnel system including designing the system & giving training to users
- Training staff on using all MS office applications & internet including giving lectures & preparing softcopies & hardcopies of trainings briefes
- Setting up and maintaining Catering computrised system for site staff to monitor Catering Sub- contractor perforamnce and to calculate monthly cost & payments.
Technnical Support Officer & Network Administrator
Arabian International Construction
03.1998 - 03.1999
- Maintaining HQ network, which includes 148 workstations & computers
- Providing In – House Training & giving lectures to company staff for using computers
- Providing technical support to company staff & management on day to day basis
Computer Maintenance Support
Arabian International Construction
02.1996 - 02.1998
- Maintenanig all computer sotware and hardware for variuos company projects in different locations namely; Hilton Plaza, El Nour Hilton, Oberoi & Paradise Touristic Villages.
Computer Maintenance Support
Arabian International Construction
10.1995 - 01.1996
- Maintaining all computer software and hardware for the company project which is syphon under Suez Canal
Computer Operator & Data Input
Arabian International Construction
05.1993 - 09.1995
- Working on various programs & applications on day-to-day tasks.
Education
Bachelor of Commerce -
University of Kafr el-Sheikh
BSc. of Commerce ( Accounting ) - undefined
Egypt
Skills
Microsoft Windows Server 2000, 2022, Microsoft 2000, 2003 and 2021 and Microsoft 365
ERP system Oracle R12 - SAP - Zoho - Microsoft Dynamic and other Locale ERP
IT Infrastructure wired and wireless networking Fire wall security system Hard and software (sophos- fortigate-others )skills
desktop and server hardware
antivirus and remote support products
time management PMP and ITIL
planning & strategy and budgeting for big Group Companies
Locations
- International City, Dubai, UAE
- Maadi, Cairo, Egypt
Computer Professional Experience
Windows NT4, 2000 Server & workstations(LAN & WAN), Unix, Linux, All versions for Microsoft Windows, Starting from Windows 3.1, All versions of Microsoft Office, HTML Editor, Front Page, Visual Basic 6.0, Data Base Access 2000, Adobe PhotoShop 7, Freehand, Photo Plus, Corel Draw, Arabic (Mother Tongue), English (Good)
Military Service
Performed
Personal Information
- Date of Birth: 03/16/1972
- Nationality: Egyptian
- Marital Status: Married with dependants
Training
- Advacnced and PMP course Certified by SMG Academy (UAE)
- MCSE Course Certified by CompuBase (UAE)
- Microsft Certified MCP (70-290 ,70-291 )
- Diploma of Computer Science from British Institute (IBI)
- Professional Diploma in Networking from (YAT) Education Centre
- Professional Diploma in Programming from (YAT) education Centre
Timeline
Information Technology Manager
AIC Finance
10.2016 - 09.2023
Information Technology Manager
AL Ghurair Construction Group
01.2012 - 02.2016
Information Technology Manager
AL Ghurair Arabian Foundations LLC
02.2006 - 04.2012
Information Technology Manager
Arabian International Construction Group
09.2004 - 02.2006
Network Administrator & Technical Support Manager
Arabian International Construction
04.1999 - 08.2004
Technnical Support Officer & Network Administrator
Arabian International Construction
03.1998 - 03.1999
Computer Maintenance Support
Arabian International Construction
02.1996 - 02.1998
Computer Maintenance Support
Arabian International Construction
10.1995 - 01.1996
Computer Operator & Data Input
Arabian International Construction
05.1993 - 09.1995
Information Technology Manager
ROYA Al GHAD DEVELOPMENTS
9 2023
Bachelor of Commerce -
University of Kafr el-Sheikh
BSc. of Commerce ( Accounting ) - undefined
Egypt