Ayodeji Oladele
Dubai
Summary
Personable Baggage Handler committed to providing safe and organized property transportation. Highly skilled in customer service and time management. Demonstrated history of maintaining a friendly and professional demeanor under any circumstance.
Precise Aircraft Cleaner with experience efficiently cleaning and organizing interior of aircraft. Skilled at carrying out tasks such as spraying cleaning solution, wiping surfaces, restocking restroom supplies and removing trash. Self-sufficient and independent with talent for working with minimal supervision.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Airport Baggage Handler/Cabin Cleaner
Transguard Group LLC/Dnata
Dubai
08.2021 - Current
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Collected, sorted and checked baggage tags against flight lists.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Vacuumed floors and cleaned aircraft's cockpit.
- Removed trash from receptacles and seat pockets and replenished aircraft supplies.
- Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling and arranging seatbelts.
- Cleaned tray tables and windows and rearranged magazines to be presentable.
- Washed, disinfected and restocked lavatories to meet usage demands.
- Removed trash and recyclables from aircraft interior.
Customer Service/Delivery Driver
T AND T VENTURE
Akure
05.2016 - 04.2021
- Contacted customers prior to delivery to coordinate delivery times.
- Processed shipment documents neatly and efficiently for each load.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Presented order bills and collected payments for deliveries.
- Reported delays and accidents to stations using telephones or two-way radios.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Conducted emergency vehicle repairs to restore safety and dependability.
- Kept accurate logs of all deliveries and trips.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
Education
Sport Studies And Coaching
Bethel College
Nigeria 08.2019
High School Diploma -
Anglican Grammar School
Nigeria 06.2014
Skills
- Damage Prevention
- First Aid Certification
- Relationship Building
- basic Excel Formulas
- Microsoft Office
- Data Entry
- Airport security Awareness
- Safety
- Supervision & Leadership
- Customer Service
- Computer Skills
- PPE Use
- Team Building
Certification
- 5514763-BHT001 - Fund. of Baggage with Manual Handling 23-Sep-2021
- 5562676-FT002 - Aircraft Cleaning Operations 07-Oct-2021
- FOBH-Baggage Service Training Card (2021)
- Safety management System Training Card (2021)
- Human Factor Training Card (2021)
- AVSEC Training Card (2021)
- 5531678-DGT001 - Fundamental of Dangerous Goods Handling Card (CAT 8) 14-Sep-2021
- 5531725-HSE007 - Dnata Airport Operation Safety Card 13-Sep-2021
- 5555667-General Security Awareness Training 12-Sep-2021
- Security guard Training Certificate (2022)
- People of Determination (POD) Training Certificate (2022)
- Fire Safety Training Certificate (2022)
- Basic life Support Training Certificate (2022)
- Fitness Certificate (2022)
References
References available upon request.
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Customer Service - Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
- Customer Interface - Greeted customers upon entrance and handled all cash and credit transactions, Assisted customers over the phone regarding store operations, product, promotions and orders.
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Continuously maintained an accident and incident-free driving record for more than [Five] years.
Timeline
Airport Baggage Handler/Cabin Cleaner
Transguard Group LLC/Dnata
08.2021 - Current
Customer Service/Delivery Driver
T AND T VENTURE
05.2016 - 04.2021
Sport Studies And Coaching
Bethel College
High School Diploma -
Anglican Grammar School
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