Aytek Emir Çakmakçı
Dubai
Summary
Driven professional with knack for leadership and problem-solving, bringing strong organisational and communication skills. Demonstrated ability to manage teams and projects with focus on productivity and collaboration. Committed to driving positive outcomes and fostering supportive work environment.
Diligent and proactive with strong leadership abilities and excellent communication skills. Excel at team collaboration and problem-solving, ensuring smooth operations and customer satisfaction. Eager to bring positive impact to [Desired Position] role.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant manager
Hafız Mustafa 1864
Dubai
10.2019 - Current
- Developed organisational policies for administrative oversight and internal controls.
- Developed strong relationships with suppliers, ensuring timely delivery of products.
- Handled stock control duties diligently preventing overstocking or shortages.
- Streamlined store operations with efficient scheduling.
- Monitored sales performance regularly adjusting strategies as required.
- Managed daily operations to ensure smooth running of the shop floor.
- Created a positive work environment, resulting in higher employee morale.
Front office manager
Grand Beyazıd Hotel
İstanbul
10.2011 - 08.2019
- Resolved team conflicts and assisted with identified problems to maintain sense of teamwork.
- Input current metrics into tracking documents and spreadsheets and prepared reports.
- Communicated policy changes and business priorities to streamline office team tasks.
- Handled reservation enquiries effectively, providing accurate information to potential guests.
- Attended to special requests from guests, ensuring their needs were met satisfactorily.
- Managed inventories of office supplies-ensured availability of necessary items at all times.
- Maintained high standards of accuracy and quality in data entry and recordkeeping.
- Managed room bookings, resulting in smooth check-in and check-out processes.
- Facilitated swift problem resolution in case of any issues or disputes raised by customers or staff members alike.
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
- Trained new staff members to uphold service standards.
- Liaised with different departments, ensuring seamless communication.
- Provided leadership and guidance to front office team members, fostering a cooperative work environment.
- Upheld high levels of cleanliness and organisation in the front office area.
- Conducted regular performance reviews, promoting continuous improvement amongst staff members.
- Assisted guests during their stay, creating a positive experience.
- Evaluated performance of [Number] clerical workers against company standards.
- Encouraged mutual trust, respect and cooperation among team members.
Education
Diploma of Higher Education - Tourism and Hotel Management
Sakarya üniversitesi
Sakarya 08.2011
Skills
- Resilience under pressure
- Interpersonal savvy
- Cultural awareness
- Resourcefulness
- First Aid certification
- Persuasive communication
- Staff scheduling
- Leadership skills
- Performance monitoring
- Public relations strategies
Languages
English
Intermediate
B1
Certification
İlk yardım eğitimi
Yangın söndürme eğitimi
PIC SELTİFİKA
Reference
• Muhammet Akdoğan – Hafız Mustafa Branch Manager – +971504473408
• Ahmet Ömer – Financial Manager – +971504615034
• Volkan Demirci – Senior Assistant Manager – +905322629284
Timeline
Assistant manager
Hafız Mustafa 1864
10.2019 - Current
Front office manager
Grand Beyazıd Hotel
10.2011 - 08.2019
Diploma of Higher Education - Tourism and Hotel Management
Sakarya üniversitesi
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