Ayush Mishra
International Business Graduate
Dubai,DU
Summary
Having a clear, logical mind with a practical approach to problem solving and a drive to see things through to completion. Eager to learn, enjoy overcoming challenges, and also Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Service-oriented library assistant with proven success helping patrons and librarians with routine needs and special projects.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certificate
1
1
Language
Work History
Library Assistant/Digital Engagement Specialist
University Of Wollongong
Dubai, UAE
02.2018 - Current
- Working as part of the team to provide library/customer service support, events promoting all aspects and benefits of services whilst maintaining high levels of customer service at all times and Co- ordinate activities of the team to provide liaison with academic departments; proactively developing and managing effective internal and external relationships and networks
- Promoting an ethos of continuous improvement and adopting best practices; motivating the team to deliver excellent provision
- Developing and maintaining Library feedback and response mechanisms to inform the Library's decision-making, business cases, compliance activities, and future direction, e.g
- Through direct engagement with students and staff, via online channels and feedback tools, developing UX techniques
- Organizing and leading training / learning sessions for students on the use of financial database such as Thomson Reuters
- Identified new leads, Developed quotes and proposals, contacted potential clients via email or phone to establish reports and set up meetings.
- Entered new transactions and updated records of library users.
- Stayed up to date on references, card catalogs and automated information systems to teach and educate patrons.
- Organized circulation desk with over 50,000 books and periodicals to be checked out.
Accounts Representative (Internship)
Al Dhaheri Johns and Clarks
Dubai, Dubai
09.2017 - 12.2017
- Led projects and analyzed data to identify opportunities for improvement.
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Offered clients recommendations to reduce tax liabilities.
Business Developer
Bizlink Marketing
Dubai, UAE
01.2017 - 03.2018
- Created and maintained database containing information on business proposals and contacts.
- Represented company and promoted products at conferences and trade association meetings.
- Worked with existing customers to increase purchases of products and services.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Education
MBA - International Business
University of Wollongong
Dubai 09.2017 - 01.2021
Bachelor of Science - mathematics
University of Agra
Agra, India 09.2015 - 07.2017
Skills
Operating Systems
Office Tools like Dos, Windows, Ms Office (Word, Excel, PowerPointCustomer engagement and assistance
Venture capital specialist
Business-to-customer expertise
Lead Generation
Certification
Certified Trainer, Eikon Financial Darabase- October2021
Timeline
Library Assistant/Digital Engagement Specialist
University Of Wollongong
02.2018 - Current
Accounts Representative (Internship)
Al Dhaheri Johns and Clarks
09.2017 - 12.2017
MBA - International Business
University of Wollongong
09.2017 - 01.2021
Business Developer
Bizlink Marketing
01.2017 - 03.2018
Bachelor of Science - mathematics
University of Agra
09.2015 - 07.2017