Summary
Overview
Work history
Education
Skills
REFERENCE
Personal Information
Timeline
OperationsManager

Eissa Abdulla Al Hosani

Summary

Enthusiastic about thriving in a professional setting that nurtures skill development across diverse fields and fosters teamwork, I am dedicated to elevating my expertise to the pinnacle and continuously expanding my knowledge base.

Overview

8
8
years of professional experience

Work history

Customer Service Officer & Sales

Dubai Islamic Bank
2022.01 - 2025.05
  • As a Customer Service Officer & Sales, my key accountabilities include:
  • Customer Engagement: Interacted with customers to address inquiries and concerns, ensuring a high level of satisfaction.
  • Issue Resolution: Effectively resolved customer complaints and collaborated with teams on complex issues.
  • Record Management: Maintained accurate customer interaction records using CRM software.
  • Performance Achievement: Achieved and exceeded sales targets, monitored key performance indicators (KPIs).
  • Training Participation: Engaged in training sessions to enhance product knowledge and sales techniques.

IT Department

National Bonds
2021.01 - 2021.12

IT Department

Dubai World Trade Centre
2019.01 - 2019.12

Human Resources Department

Dubai Tourism Department
2018.01 - 2018.12

IT Department, Customer service

Dubai Airport Freezone
2017.01 - 2017.12

Education

Bachelor of Applied Science - IT | Applications Development

Higher College of Technology

High School Certificate - undefined

Al Noman Bin Basheer School

Skills

  • Communication
  • Teamwork
  • Attention to detail
  • Continuous learner
  • Passion for technology

REFERENCE

Available upon request

Personal Information

  • Date of birth: 03/29/98
  • Nationality: UAE
  • Marital status: Single

Timeline

Customer Service Officer & Sales

Dubai Islamic Bank
2022.01 - 2025.05

IT Department

National Bonds
2021.01 - 2021.12

IT Department

Dubai World Trade Centre
2019.01 - 2019.12

Human Resources Department

Dubai Tourism Department
2018.01 - 2018.12

IT Department, Customer service

Dubai Airport Freezone
2017.01 - 2017.12

Bachelor of Applied Science - IT | Applications Development

Higher College of Technology

High School Certificate - undefined

Al Noman Bin Basheer School

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Eissa Abdulla Al Hosani