AZAM KHAN
Territory Sales Head
Sharjah,SH
Summary
A competent Senior Sales Professional in Telecom Industry with nearly 25 years of experience in Strategic Management, Marketing / Business Development, Key Account Management of Large Private & Government customers. Proven ability of identifying and sourcing major institutional clients and escalating sales turnover. Proficiency in handling various sales channels – corporate sales, retail and direct sales channels. Proficient in New Market Development, Market Analysis, Channel Management and Team Management. Excellent communication & presentation skills with demonstrated abilities in training, team building & driving front liners to highest echelons of performance.
Overview
22
22
years of professional experience
1
1
Certification
1
1
Language
Work History
Territory Manager
Ducont Systems FZ LLC
Dubai
07.2019 - 07.2020
- Managing sales revenue for both B2B and B2C channel for new e-commerce mobile app developed by Ducont Systems
- Create strong relationships with key client stakeholders at both senior and mid-management levels
- Work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and cause studies
- Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
- Maintain sales staff by recruiting, selecting, orienting and training employees. As well as counseling and disciplining employees; planning, monitoring and appraising job results
- Competent with Microsoft Office Suite, Microsoft BCRM
- Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences
- Work with the Sales, Account Management and Operations, teams to implement targeted sales strategy
- Work with internal teams on behalf of clients to ensure the highest level of customer service
- Interface with technical support internally to resolve issues that directly impact partners
- Work collaboratively with the sales and marketing teams and fosters a culture of continuous process improvement
- Ensure reports and other internal intelligence and insight is provided to the sales and marketing organization
- Through reporting and analytics, validate the quality of the lead and pipeline data and provide guidance to improve the overall data quality
Account Manager
Etisalat Dubai
Dubai
07.2007 - 03.2019
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Managed book of business worth $ 20M across 30+ accounts.
- Oversaw new business development and customer servicing.
- Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
- Credited for Best overall performance in sales account management for the year 2009 & 2019
- Managed clients like IBM , Al Shaya Group , Richmont , Uniliver ,Starwood , IHG , Hyatt , Fairmont , Marriott , Jumeirah Group , Abu Dhabi National Hotels etc.
Deputy Manager
Coral Telecom Ltd
New Delhi , U.P. India
04.2001 - 06.2007
- Directed initiatives for achievement of organizational goals involving sales, strategy planning, business development, key account management, channel management, client relationship management for Delhi / NCR and Chattisgarh with a team of 6 personnel
- Led an annual target of $ 270K ; championed 571% escalation in business since 2001. and achieved maximum sales in the organization in 2004-05
- Boosted business through strategies like liaising with Basic Service Providers, IT Consultants, Telecom Solution Providers, Project Management Companies and by new dealers & distributors
- Promoted products such as Call Centre Solutions, Voice Loggers, Diallers & CRM packages to BPOs, Call Centres (both domestic & international); DID Exchanges to DID operators
- Profitably developed clients such as Airtel, Citibank, Kingfisher, Ministry of Defence, etc
- Was applauded for setting a strong distribution network infrastructure; including distributors and retail outlets for selling the company’s products
- Core team member for tie-ups with basic Telecom Service Providers for business expansion
- Holds merit of winning a trip to Mauritius for outstanding performance in 2005-06; a Car for overall performance in 2004-05 and cash incentive of $ 5K for sales made in 2004-2005.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
Territory Manager
Panasonic – CSI Telecoms Pvt. Ltd
New Delhi , India
04.1999 - 03.2001
- Steered the sales and marketing of Panasonic, EPABX / Key Telephone Systems, Call Centre Solutions to corporate’s, MNC’s and various Autonomous Bodies worth $ 5K
- Achieved 300 % escalation in business in 1999-2001 and developed business through road shows; builders, architects, interior decorators
- Aptly managed a network of 4 distributors and retail outlets and received an Award for highest sales in the dealer network
- Generated new corporate accounts like Dainik Jagran, Nucleus Software, FCS, NOIDA and Denso
- Recipient of awards for Best Salesperson in 2000-01
Sales Executive
Accord Communications Ltd
New Delhi , India
07.1997 - 03.1999
- Effectively managed sales, business development and key account in the corporate and government sectors in Delhi and NCR with an annual business worth $ 2.5K
- Achieved a 70% escalation in business in 1997-99 through mailers, exhibitions and road shows
- Profitably developed key clients like Philips Medical Systems, NSIC, LIC of India, etc
- Organised the exhibition of the company’s product in the Trade Fair
- Merit of receiving an Award for the most dedicated and hardworking sales personnel.
Education
P.G Diploma - Business Administration
Institute of Marketing & Management
M.Sc. - Physics
Meerut University
B.Sc. - undefined
Meerut University
Skills
Business development and planning
Sales expertise
Territory Management
New Business Development
Strategic account development
Account management
B to B sales
Strategic planning
Certification
RPA Business Analyst by UiPath
Timeline
Territory Manager
Ducont Systems FZ LLC
07.2019 - 07.2020
RPA Business Analyst by UiPath
02-2019
Account Manager
Etisalat Dubai
07.2007 - 03.2019
Deputy Manager
Coral Telecom Ltd
04.2001 - 06.2007
Territory Manager
Panasonic – CSI Telecoms Pvt. Ltd
04.1999 - 03.2001
Sales Executive
Accord Communications Ltd
07.1997 - 03.1999
P.G Diploma - Business Administration
Institute of Marketing & Management
M.Sc. - Physics
Meerut University
B.Sc. - undefined
Meerut University