AZAM MOHAMMAD KHAN
Dubai
Summary
Efficient Air import/Export agent with over 8 years of Experience in Freight forwarding handling great team player with excellent customs clearance skills. Contributing team members with a flexible schedule and physical strength to handle any task. Import expert with extensive knowledge of import legislation, shipment routing, grading, and processing. Provides excellent customer service and pays close attention to details. Ability to meet tight deadlines, company goals, and customer expectations by going above and beyond.
Overview
18
18
years of professional experience
Work History
Import and Export Air Sea Operations and Logistic Coordinator
Sprint Logistic Services LLC Dubai
DUBAI
09.2022 - Current
- In charge of the operational activities of all inbound cargo movements by air, from the time cargo is ready for collection at origin until it has been delivered.
- Coordinating with the respective airlines, handling agent (DNATA), and consignees as well as all concerned stakeholders to expedite the operation.
- Processing customs bill of entries (Declaration)
- Coordinating and arranging deliveries in an efficient manner.
- Handling customer queries.
- Well-versed in the Calogi system, Dubai Trade Missal 1 & 2, and Emirates Sky Cargo for issuing the Delivery order.
- Coordinated release and entry processing for air and ocean import shipments into the country.
- Maintained Effective and relationships with clients, carriers, forwarders, agents, customs Etc.
- Followed company policies and procedures all applicable customs laws, regulations, procedures, and industry practices.
- Arranged / Coordinated delivery orders, pickup numbers, freight availability, and distribution of notification for final delivery.
- Submitted data into the computer for customs clearance and prepaid documentation.
Debt Collection & Recovery Officer
- Work on charge off and write off and collect due payments from customers by various modes of communication.
- Follow up of allocated accounts and update information into the system.
- To ensure defaulted customers are contacted daily.
- Identification and timely follow up of no Contacted/Skip cases.
- Field visits on non-contactable cases.
- Refer to team leader on all non-cooperating customers
- Any other customers follow up as required by the bank.
- Recoveries of credit card /loans, and other stuck up advances
- Negotiate with customers wherever applicable and reach out for a settlement by consultation with the concerned manager.
Debt Collection Officer - ADCB Skip Credit Card & Loan
Azzite Claims & Recovery Services (Dubai UAE)
02.2021 - 09.2021
- Excellent Working knowledge in all the buckets.
- Excellent follow up with Day by Day Customers.
- Excellent Tracing knowledge with the Available Database.
- Establishing Successful contract with the traced customer
- Meeting with the Customer Visiting office.
- Offering amicable settlement plans to eligible Customers.
- Preparing pipeline as well while Delivering Present target.
- Collect Monthly payments from regular customers.
- Handle cases that customer no longer contacted with the bank for long time.
- Job Profile :
- Settled complex cases requiring negotiation skills and creative problem-solving abilities, resulting in mutually beneficial outcomes for all parties involved.
- Conducted thorough investigations into debtor claims or disputes before initiating any collection actions, ensuring fair treatment for all customers involved in the process.
- Maximized revenue recovery through consistent follow-up with clients and negotiation of payment plans.
Chain Manager
Al Beik Food chain
07.2016 - 12.2020
- Handling 8 outlets and the team of 25 Sales persons
- Gathering and analyzing the market scenario and opportunities.
- Coordination with Vendors for branding and Advertising
- Making budget for marketing for each outlet.
- Maintaining stocks, Payment follow-ups and collections, Daily reports.
- Placing the orders to head office according to the requirement of each and every outlet.
- Business Development
- Organize customized marketing programs for product promotion. Conceptualize and implement business development strategies to enhance profitability.
- Planning, organizing and implementing innovative sales programs/strategies to improve the product awareness and escalate business volumes
- Relationship Management
- Effective Management of Customer Relation, Operations and ensuring maximum Customer Satisfaction by providing timely clarification of queries.
- Establish and maintain high standards of quality service, as measured by productivity, Customer’s complaints
Logistics Coordinator
HKS Shipping & logistics Services LLC
10.2013 - 06.2016
- Responsible for filling all documents according to the designated job number.
- Coordinating with the customers and arranging the timely delivery of material within the UAE.
- Resolving timely queries and tracking the goods route.
- Handling day to day operations and transactions.
- Issuing the documents/letters of shipment arrival to consignee and issuing delivery orders.
- Responsible for tracking and tracing of shipments.
- Coordinating with other shipping companies for the rates in order to understand the market scenario.
- Liaising with Freight forwarders, Shipping companies, Ports and Other Local Authorities.
- Understanding the Customs Clearance procedure and processing of documents for Imports.
Operation Executive - Air Imports Department
Sky bridge Freight Solutions LLC (Dubai, UAE)
06.2010 - 08.2013
- In charge of the operational activities of all inbound cargo movements by air, from the time cargo is ready for collection at origin until it has been delivered.
- Coordinating with the respective airlines, handling agent (DNATA) and consignees as well as, all concerned stakeholders to expedite the operation.
- Processing customs bill of entries (Declaration)
- Coordinating and arranging deliveries in an efficient manner.
- Handling customer queries.
- Well versed in the Calogi system, Dubai Trade Missal 1 & 2 and Emirates Sky Cargo for issuing the Delivery order.
Sales Officer for Credit Cards & Debt Recovery Officer
Barclays Bank (Dubai)
08.2008 - 04.2010
- Achieving monthly sales targets with consistency.
- Delivering a high quality and efficient service to both retail and commercial customers to build relationship and increase profit of the bank.
- Ensuring the accentuate completion, processing and administration of all documentation in accordance with standard policies and procedures to protect bank interest.
- Contribute to the effective work of the team through communicating and sharing information and build successful working atmosphere.
- Identified and generated leads and calling them on phone and further building relationship with intention to procure business in future
- Organized and conducted regular meeting with clients and business partners.
- Planned and executed comprehensive sales plan, marketing & business development strategy for bank’s promotion and target achievement
- Supervised, trained and mentored staff of [Number], resulting in consistent team achievement.
- Recommended and implemented strategic initiatives targeting new business to increase sales [Number]%.
Ticketing Agent
In tourist Travels & Tours (Bhopal)
04.2007 - 02.2008
- Organizing itineraries and arranging travel tickets through various airlines.
- Arranging the logistics as per client’s requirements.
- Constructing various tour packages to suit the needs of current customers as well as potential customers.
Education
Diploma - Computer applications
Glow Power Computers
12th standard H.S.C. - undefined
Cambridge Higher Secondary School
01.2006
Diploma - International Airlines & Travel Management
01.2005
10th Standard S.S.C. - undefined
Cambridge Higher Secondary School
01.2004
Skills
- Sharp understanding of back end processing and customer relations
- Flexible team player and able to work and deliver under pressure
- Good time management skills that help in leading multiple teams of diversified
Problem-solving
MS office
Staff supervision
Multitasking and organization
Team collaboration
Time management
Customer service
Information collection
Decision-making
Event coordination
Operations management
Work Planning and Prioritization
Schedule management
Staff management
Workflow management
Timeline
Import and Export Air Sea Operations and Logistic Coordinator
Sprint Logistic Services LLC Dubai
09.2022 - Current
Debt Collection Officer - ADCB Skip Credit Card & Loan
Azzite Claims & Recovery Services (Dubai UAE)
02.2021 - 09.2021
Chain Manager
Al Beik Food chain
07.2016 - 12.2020
Logistics Coordinator
HKS Shipping & logistics Services LLC
10.2013 - 06.2016
Operation Executive - Air Imports Department
Sky bridge Freight Solutions LLC (Dubai, UAE)
06.2010 - 08.2013
Sales Officer for Credit Cards & Debt Recovery Officer
Barclays Bank (Dubai)
08.2008 - 04.2010
Ticketing Agent
In tourist Travels & Tours (Bhopal)
04.2007 - 02.2008
Debt Collection & Recovery Officer
12th standard H.S.C. - undefined
Cambridge Higher Secondary School
Diploma - International Airlines & Travel Management
10th Standard S.S.C. - undefined
Cambridge Higher Secondary School
Diploma - Computer applications
Glow Power Computers
Similar Profiles
Gary CalhounGary Calhoun
Owner/Operator Cargo Van Driver at Smoove Logistic Services LLCOwner/Operator Cargo Van Driver at Smoove Logistic Services LLC
Krunal K BhevaliyaKrunal K Bhevaliya
Senior Marine and Project Officer at OFCO Offshore Support and Logistic Services LLCSenior Marine and Project Officer at OFCO Offshore Support and Logistic Services LLC
IRASH KANEELAKATHIRASH KANEELAKATH
MANAGER FOR BUSINESS DEVELOPMENT AND OPERATIONS at HAULER LOGISTIC SERVICES LLCMANAGER FOR BUSINESS DEVELOPMENT AND OPERATIONS at HAULER LOGISTIC SERVICES LLC
MUHAMMED SHAZ K NMUHAMMED SHAZ K N
Account Executive And Sales at GOLDEN KICK GENERAL TRADING LLCAccount Executive And Sales at GOLDEN KICK GENERAL TRADING LLC
AJIT SAMANTAAJIT SAMANTA
Engineering Lead at Landmark GroupEngineering Lead at Landmark Group