Azamat Tikaev
Dubai,UAE
Summary
Experienced professional with a diverse skill set in operations and management. Proven track record in driving revenue growth through innovative service offerings, hiring and developing talent, implementing effective performance metrics. Committed to enhancing brand reputation and customer satisfaction through strategic operational improvements.
Overview
8
8
years of professional experience
Work history
Operations manager
Paulista Beauty Salon
Dubai, UAE
02.2023 - Current
- Established comprehensive customer service policies that enhanced client retention and satisfaction.
- Increased salon revenue by 50% through strategic marketing initiatives and innovative service offerings.
- Strengthened the salon's brand image by implementing effective marketing strategies and enhancing the customer experience.
- Successfully hired skilled professionals, enhancing salon capabilities and service quality.
- Facilitated professional development programs for team members, resulting in improved skills and higher customer satisfaction ratings.
Hairstylist
Paulista Beauty Salon
Dubai, UAE
01.2022 - 02.2023
- Performed a wide array of hair services including hair coloring, cutting, and styling, tailored to meet individual client preferences.
- Skilled in the application and maintenance of various hair extension techniques, enhancing client volume and length effectively.
- Provided personalized consultations, assessing client needs and recommending suitable styles, products, and treatments for optimal results.
- Developed strong relationships with clients through exceptional service, leading to increased loyalty and repeat business.
Hairstylist
Persona
Moscow, Russian Federation
06.2020 - 10.2021
- Performed hair consultations to determine suitable styles and treatments for individual clients.
- Enhanced client satisfaction by providing hair services.
- Maintained up-to-date records of clients' preferences for personalised service on return visits.
- Developed loyal customer base through personalised service and attention to detail.
Procurement specialist
MSD Pharmaceuticals
Moscow, Russian Federation
12.2018 - 04.2020
- Analysed market trends, contributing to strategic decision-making.
- Ensured all purchases adhered strictly to budget limitations set by management.
- Facilitated communication between cross-functional teams for smooth procurement process.
- Reviewed and updated company's vendor database on a regular basis.
- Oversaw the preparation and processing of purchase orders, ensuring accuracy in documentation.
Procurement assistant
MSD Pharmaceuticals
Moscow, Russian Federation
01.2018 - 12.2018
- Conducted market research for identification of potential suppliers and vendors.
- Participated actively in supplier performance evaluations contributing to improved quality control.
- Assisted in preparation of purchase orders, ensuring accuracy in data entry.
- Coordinated cross-functionally within organisation to understand specific departmental needs.
- Organised documents related to procurement activities for easy retrieval when required.
Department assistant
Phillip Morris International
Moscow, Russian Federation
09.2017 - 01.2018
- Handled data entry tasks, maintaining accuracy in records.
- Monitored deadlines and scheduled tasks for timely completion of projects.
- Drafted internal memos for effective communication within the department.
- Managed correspondence, resulting in organised records.
Education
Bachelor's degree - Journalism
Pyatigorsk State University
Russian Federation 09/2013 - 07/2017
Languages
English
Fluent
Russian
Native
French
Intermediate
Timeline
Operations manager
Paulista Beauty Salon
02.2023 - Current
Hairstylist
Paulista Beauty Salon
01.2022 - 02.2023
Hairstylist
Persona
06.2020 - 10.2021
Procurement specialist
MSD Pharmaceuticals
12.2018 - 04.2020
Procurement assistant
MSD Pharmaceuticals
01.2018 - 12.2018
Department assistant
Phillip Morris International
09.2017 - 01.2018
Bachelor's degree - Journalism
Pyatigorsk State University
09/2013 - 07/2017
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