Azat Gul
Alain,UAE
Summary
Experienced Physician's Assistant with 12+ years of progressive experience, transitioning to a managerial career path. Expertise in coordinating patient care, managing administrative processes, and leading quality improvement initiatives. Demonstrated success in training staff on a variety of EMR platforms (HIS, MAIDIS, Concepts, and TrakCare), increasing patient volume, and achieving Joint Commission certification. Excellent communication, organizational, and leadership skills.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Clinical Medical Assistant
Kanad Hospital
Al Ain City, Abu Dhabi
06.2013 - Current
- Coordinated multi-lingual translations, ensuring accuracy and maintaining intended message and tone.
- Streamlined patient procedures by providing clear explanations, reducing patient anxiety and improving cooperation.
- Improved patient flow by 27% reducing waiting times and increasing the number of patients seen per day.
- Streamlined patient charting processes, removing duplicate tasks and supporting physicians in timely completion of patient carer.
- Supported "Joint Commission International (JCI)" compliance efforts by training staff on inspection protocols, leading to the attainment of four consecutive certification.
- Collaborated with cross-functional teams, including medical and administrative staff, to foster a patient-focused and efficient environment.
- Enhanced patient care by developing and delivering educational materials on procedures, medications, and physician instructions.
- Oversaw patient education on infectious diseases, nutrition, and preventative health measures.
- Maintained a safe and clean clinical environment, adhering to strict sterilization protocols.
- Conducted and documented preliminary patient evaluations, including vital signs and medical history.
- Managed patient flow by verifying information, determining visit purpose, and accurately recording medical history.
- Organized appointment scheduling, patient registration, and pharmaceutical distribution.
- Obtained and maintained accurate patient medical records.
- Improved office efficiency by coordinating charts, processing insurance forms, and assisting patients with administrative tasks.
- Performed various clerical duties, including data entry, phone communication, and filing.
- Prepared and organized patient charts for admission and surgical billing.
Education
Master of Business Administration - Hospital Administration And Management
Jaipur National University - Alain
Al Ain City, Abu Dhabi 06.2018 - 07.2020
Skills
- Medical Translation
- Patient Care Coordination
- Medical Office Management
- Process Improvement
- Team Collaboration
- Communication
- Customer Service
- *Regulatory Compliance
- Scheduling and Coordination
- Record Keeping
- Adaptable to changing situations
- Medical software proficiency
- Healthcare administration understanding
- Patient empathy
- Medical terminology familiarity
- Constructive feedback giving
- Patients' needs anticipation
- Medical consultation
- Compassionate nature
Languages
English
Fluent
Arabic
Fluent
Pashto
Native
Urdu
Fluent
Italian
Beginner
Japanese
Beginner
Timeline
Master of Business Administration - Hospital Administration And Management
Jaipur National University - Alain
06.2018 - 07.2020
Clinical Medical Assistant
Kanad Hospital
06.2013 - Current
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