Summary
Overview
Work history
Education
Skills
achievement's
Languages
Timeline
Generic
AZEEZ GHADBAN

AZEEZ GHADBAN

Dubai,U.A.E.

Summary

High achieving sales supervisor recognized for contributions to record-setting sales figures. Proven ability to lead sales teams to increase sales. In-depth understanding of customer satisfaction to build brand loyalty.

Overview

17
17
years of professional experience

Work history

Sales manager

Dolce&Gabbana
Dubai
11.2022 - Current
  • Analyses sales data to identify trends and develop strategies for increasing profit.
  • Monitored staff compliance with company policies and procedures while motivating
  • employees to reach their highest potentials
    Led and directed team members on effective methods operations and procedures.
  • Managed inventory levels ensuring sufficient stock on hand to meet customer’s needs.
  • Facilitated team’s selling skills to deliver excellent customer experience.
  • Addressed and resolved customer’s enquiries to foster superior standards of service.
  • Team development.
  • Hired, trained, couched, evaluated disciplined and motivated team of 20+ retail associates.
  • Interviewed and hired associates and BOH personnel in coordination with HR department.
    department.
  • Conducted regular meetings with store staff to discuss performance goals and objective.
  • Minimized staff turnover through appropriate selection, orientation and training.
  • Multitasked while making sure that performance of different departments were up to standards.
  • Focused on learning new skills and staying updated with industry changes.
  • Monitoring and improving store clienteling results.

Sales Manager

Seddiqi Holding
Dubai
11.2017 - 08.2022
  • Recruit, train, and develop sales associates.
  • Ensure staff is knowledgeable about Rolex products, history, and brand values.
  • Conduct regular coaching and performance evaluations.
  • Identified and then researched potential leads and opportunities.
  • Manage stock levels with the retail manager and ensure that Agreed levels of stock are maintained, monitor “slow moving” stock and manage/act.
  • Staff Rota .
  • Helping VM for the visual look.
  • Handling Reports weekly/Monthly.
  • Helping with internal and external stock.
  • Keep abreast of market trends and competitors.
  • Motivate sales team and advise on tactics to increase sales.
  • Maintain ongoing relationships with existing customers to foster repeat business.
  • Achieve or exceed sales targets and KPIs.
  • Lead and motivate the sales team to deliver exceptional customer service and results.
  • Monitor and analyze sales data and trends.
  • Build and maintain strong relationships with high-end clientele.
  • Ensure personalized service and after-sales support.
  • Handle VIP customers and complex sales situations.
  • Monitor stock levels, ensure optimal product assortment.
  • Coordinate with Rolex HQ or distributors for inventory replenishment.
  • Ensure display and merchandising meet Rolex brand standards.
  • Maintain compliance with Rolex brand guidelines and policies.
  • Ensure store cleanliness, security, and operational efficiency.
  • Collaborate with marketing for in-store events and promotions.
  • Prepare regular reports on sales, customer feedback, and market trends.
  • Develop and implement strategies to grow business and improve performance.

Team Leader

Rag & Bone- Dubai mall
Dubai
02.2017 - 07.2020
  • Maintain ongoing relationships with existing customers to foster repeat business.
  • Motivate sales team and advise on tactics to increase sales.
  • Ensure the highest level of customer satisfaction.
  • Supervise the store in the absence of the manager.
  • Making customers aware of any special offers.
  • Prepare reports regarding sales volumes, merchandising and inventory.
  • Ensure merchandise satisfactory display and replenishment stocks when required.
  • Handling team of 6.
  • Handling weekly and monthly reports.
  • Ensured adherence to company policy by all team members, maintaining professionalism at all times.
  • Monitored daily operations whilst reducing operational cost significantly.
  • Conducted regular performance reviews to identify areas of improvement for each team member.
  • Fostered a high-performing environment to drive productivity and quality.
  • Resolved conflicts effectively, promoting harmony within the workforce.
  • Reduced staff turnover with an effective motivation strategy.
  • Developed strategies for improved performance level across the team.
  • Coordinated daily tasks, ensuring smooth workflow within the team.

Senior Sales Consultant

Armani Jeans – Mercato & Midriff CC
01.2015 - 01.2017
  • Achieved between 100-145% sales result over target consistently, on a monthly basis
  • Received award for highest customer satisfaction
  • Customer loyalty: over thirty customers asked specifically for me
  • Always Supporting the associates to make decisions at customer contact point

Senior Sales Consultant

Emporio Armani – Mall of the Emirates
Dubai
01.2013 - 12.2014
  • Meet and greet customers
  • Providing assistance and high-quality service
  • Merchandise goods on display units and replenishing stock
  • Offering quality advice on the range of fashion wear
  • Maintain an enjoyable shopping experience for customers

Kilian Senior Sales Consultant

PARIS GALLERY. LLC.
Al Ain & Dubai
02.2008 - 12.2012
  • Significantly increased profits and exceeded sales quota by 20-30% every month
  • Identified and then researched potential leads and opportunities
  • Constantly developed existing sales processes which will generate sustainable growth
  • Inventory management
  • Liaising with suppliers
  • Agreed levels of stock are maintained, monitor “slow moving” stock and manage/act

Education

High School Education - undefined

ICDL Certificate - undefined

Hotel Management - undefined

Sales Consultant Certificate - undefined

Paris Gallery

Diploma of business and management - undefined

Skills

  • Sales & Revenue Generation
  • Operations Management
  • Sales Team Supervision
  • Promotion and Sales Tactics
  • Process & Procedure Improvement
  • New Business Development
  • Team Building & Leadership
  • Computer Savvy
  • Market trend awareness
  • KPI monitoring and analysis
  • Direct sales techniques
  • CRM software mastery
  • Cross-selling techniques
  • Product presentation

achievement's

  • Award from Dubai Mall for best selling Mickey Mouse collections for the whole shops.
  • Award from Rag & Bone Dubai Mall for the best selling of high value items.
  • Award from Rag & Bone Dubai Mall for the best ATV.
  • Award from Siddiqi Holding for CX Hero’s for Customer service.

Languages

English
Advanced
C1
Arabic
Advanced
C1

Timeline

Sales manager

Dolce&Gabbana
11.2022 - Current

Sales Manager

Seddiqi Holding
11.2017 - 08.2022

Team Leader

Rag & Bone- Dubai mall
02.2017 - 07.2020

Senior Sales Consultant

Armani Jeans – Mercato & Midriff CC
01.2015 - 01.2017

Senior Sales Consultant

Emporio Armani – Mall of the Emirates
01.2013 - 12.2014

Kilian Senior Sales Consultant

PARIS GALLERY. LLC.
02.2008 - 12.2012

High School Education - undefined

ICDL Certificate - undefined

Hotel Management - undefined

Sales Consultant Certificate - undefined

Paris Gallery

Diploma of business and management - undefined

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AZEEZ GHADBAN