Summary
Overview
Work History
Education
Skills
Courses and Training
Timeline
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Aziza Fadeel

Aziza Fadeel

Dubai

Summary

Experienced competent organized person capable to work as part of team perform management task and work under stress, keen desire to learn knowledge, work for different organization, executive task including projects implementation, fund rising, proposal writing, training plus facilitation skills in Seeks roles that allow me to consolidate professional background, expand knowledge and provide opportunities for personal and professional growth. To seek and maintain full-time position that offers professional challenges Goal-oriented manager with distinguished experience in Banking industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

10
10
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Marketing and Sales officer

Bank of Khartoum, Bank Products
Khartoum
01.2021 - 01.2023
  • Assist in any service or facility extended by bank to any Loan Party by any Lender or its Affiliates including: credit cards, credit card processing services, debit cards, purchase cards, ACH transactions, cash management, including controlled disbursement, accounts or services, Hedging Agreements
  • Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
  • Prepared sales reports with informative graphs and charts to outline key data
  • Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches
  • Ensure that all product applications are filled completely and accurately without any missing required document.Analyzed sales and marketing data for improved strategies
  • Suggested innovative ideas to increase sales and improve customer experience
  • Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings
  • Connected with prospects through trade shows, cold calling and local-area networking
  • Ensure consistently high level of customer service is maintained at all times

Sales Officer

Bank of Khartoum
Khartoum
03.2019 - 12.2020
  • Sales and distribution supervision over Mobile money POS
  • Recommended and implemented strategic initiatives targeting new business to increase sales
  • Prepared sales reports with informative graphs and charts to outline key data
  • Work diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations
  • Identified and trained qualified new agent on using POS applications
  • Captured and completed sales with customer-savvy quotes, proposals, and contract management strategies
  • Recommended and implemented strategic initiatives targeting new business to increase sales
  • Responded to customer needs by answering questions and providing detailed information about [Banking product services ]

Retail Sales - FUN Team Member & FUN+

Zain Telecommunication
Khartoum
02.2013 - 12.2018
  • Maintained productive, efficient approach to all tasks.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance
  • Answered questions about store policies and addressed customer concerns
  • Assisted customers by answering questions and fulfilling requests

Education

Bachelor of Science - Mathematical Science and Statistics

Alnileen University
Khartoum
09.2012 - 01.2017

Diploma - computer science

Computer Knowledge Center
Khartoum
01.2019 - 09.2019

Skills

    Communication Skills

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Courses and Training

·  Capacity building for providing alternative livelihood opportunities for poor from national Institute -India 

·  Introduction of cash voucher assistance from humanitarian leadership academy

·  Core cash voucher assistance skills program for staff from humanitarian leadership academy

·  Introduction in market analysis from humanitarian leadership academy 

·  Basic and advance Excel 

· Customer Experience – Zain Sudan 

· Professional Selling Skills –Bank of Khartoum 

· Bank of Khartoum - E-Banking Training

Timeline

Marketing and Sales officer

Bank of Khartoum, Bank Products
01.2021 - 01.2023

Sales Officer

Bank of Khartoum
03.2019 - 12.2020

Diploma - computer science

Computer Knowledge Center
01.2019 - 09.2019

Retail Sales - FUN Team Member & FUN+

Zain Telecommunication
02.2013 - 12.2018

Bachelor of Science - Mathematical Science and Statistics

Alnileen University
09.2012 - 01.2017
Aziza Fadeel