AZIZA HARAM

Abu Dhabi,United Arab Emirates

Summary

Detail-oriented professional with expertise in patient care coordination, interdepartmental collaboration, and effective communication. Demonstrates exceptional skills in multitasking, organization, and problem-solving while maintaining confidentiality and discretion. Proficient in MS Office and digital documentation, with a strong focus on cultural awareness and VIP etiquette. Committed to delivering high-quality outcomes through strategic decision-making and seamless coordination across diverse teams.

Overview

years of professional experience

4037

years of post-secondary education

Certification

Work history

Staff Nurse

SSMC

Abu Dhabi, UAE

06.2021 - 03.2025

Provided premium healthcare services to VIP, Royal, and Executive patients, ensuring personalized medical care
Coordinated patient services, including medical appointments, medication deliveries, and follow-ups
Maintained confidentiality of high-profile patient information, adhering to strict protocol guidelines
Facilitated smooth communication between healthcare teams, administrative staff, and external entities
Handled patient inquiries, complaints, and urgent requests, ensuring a seamless healthcare experience
Assisted in crisis resolution by redirecting negative behaviours and providing therapeutic communication
Prepared personalized treatment plans for high-profile patients in collaboration with medical teams
Ensured compliance with medical protocols and hospital policies, particularly for executive patient care

Education

Bachelor of Science - Nursing

Fatima College of Health Sciences

High School Diploma -

Alshomouk School

Mirfa, Abu Dhabi

Skills

Patient Care Coordination
Confidentiality & Discretion
Multitasking & Organization
Problem-Solving & Decision-Making

Interdepartmental Coordination
Effective Communication
Cultural Awareness & VIP Etiquette
MS Office & Digital Documentation

Certification

Licensed Staff Nurse
Frontline Worker - COVID-19 Screening (04/01/20 - 11/01/20, PURE HEALTH, Abu Dhabi)

Languages

Arabic

Proficient (C2)

English

Proficient (C2)

References

References available upon request.

Timeline