Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
AZLY .C

AZLY .C

DUBAI

Summary

Highly organized and detail-oriented professional passionate about executing any assigned task to achieve established goals. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors. Experience with Customer Service,planning, budgeting and coordinating wide variety of customers and clients. Looking for a suitable position to persuade the career path.




Overview

15
15
years of professional experience

Work History

Event Coordinator

EXPO 2020
09.2021 - 04.2022
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Hired, trained and supervised volunteers and support staff required for events.
  • Developed post-event reports to determine effectiveness of each event.
  • Arranged availability of audio-visual equipment, transportation and displays for various types of events.
  • Coordinated florists, photographers, and musicians for events.

Customer Service Executive

Special Equipment Supplies LLC
01.2014 - 02.2021
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Escalated critical customer issues to supervisor immediately to avoid lost revenue.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Responded to customer requests for products, services, and company information.

Project Coordinator

LockWood FZC
03.2012 - 05.2013
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Created job files for each project and maintained current data in each file.

Sales Consultant

Serenity Dream Developers
12.2008 - 05.2010
  • Increased sales by fostering relationships with Brokesr, implementing business strategies and suggesting areas for improvement.
  • Used consultative sales techniques to understand customer needs and recommend suitable properties
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.

Front Office Manager

Business Connection
12.2006 - 11.2008
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

ENGLISH

CALICUT UNIVERSITY
KERALA
03.2005

Skills

  • Meeting Planning
  • Team Mentorship
  • Team Leadership and Motivation
  • Selling Event Products and Services
  • Client Meetings
  • Managing Events Start to Finish
  • Vendor Coordination
  • Microsoft Office
  • Vendor Negotiations
  • Client Relationship Development

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)

Timeline

Event Coordinator

EXPO 2020
09.2021 - 04.2022

Customer Service Executive

Special Equipment Supplies LLC
01.2014 - 02.2021

Project Coordinator

LockWood FZC
03.2012 - 05.2013

Sales Consultant

Serenity Dream Developers
12.2008 - 05.2010

Front Office Manager

Business Connection
12.2006 - 11.2008

ENGLISH

CALICUT UNIVERSITY

Similar Profiles

CREATE PROFILE
AZLY .C