AZLY C
DUBAI
Summary
Highly organized and detail-oriented professional passionate about executing any assigned task to achieve established goals. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors. Experience with Customer Service, planning, budgeting and coordinating wide variety of customers and clients. Looking for a suitable position to persuade the career path. Dedicated professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
18
18
years of professional experience
Work History
OFFICE SECRETARY
Emerald Technical Services
06.2023 - 06.2024
- Greeting business clients and guests, Scheduling meetings and conferences, Assisting executives with project tasks, Travel and Hotel Bookings
- Maintained confidentiality while handling sensitive information related to personnel matters or company projects.
- Organized company events and meetings, ensuring all necessary arrangements were made for smooth execution.
- Scheduled appointments and conducted follow-up calls to clients.
Event Coordinator
EXPO 2020
09.2021 - 04.2022
- Coordinated schedules and timelines for events, Managed event logistics and operations, Hired, trained and supervised volunteers and support staff required for events, Developed post-event reports to determine effectiveness of each event, Arranged availability of audio-visual equipment, transportation and displays for various types of events, Coordinated florists, photographers, and musicians for events
Customer Service Executive
Special Equipment Supplies LLC
01.2014 - 02.2021
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat, Described product and service details to customers to provide information on benefits and advantages, Escalated critical customer issues to supervisor immediately to avoid lost revenue, Handled customer inquiries and suggestions courteously and professionally, Responded to customer requests for products, services, and company information
Project Coordinator
LockWood FZC
03.2012 - 05.2013
- Kept projects on schedule by managing deadlines and adjusting workflows, Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments, Liaised between departments to facilitate communication and keep appropriate parties updated on project developments, Managed competing demands and professionally adapted to frequent change, delays and unexpected events, Created job files for each project and maintained current data in each file
Sales Consultant
Serenity Dream Developers
12.2008 - 05.2010
- Increased sales by fostering relationships with Brokers, implementing business strategies and suggesting areas for improvement, Used consultative sales techniques to understand customer needs and recommend suitable properties, Provided sales and customer service assistance to walk-in traffic, Responded to telephone and in-person requests for information
Front Office Manager
Business Connection
12.2006 - 11.2008
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance, Confirmed appointments, communicated with clients, and updated client records, Answered phone promptly and directed incoming calls to correct offices, Responded to inquiries from callers seeking information, Answered central telephone system and directed calls accordingly, Provided clerical support to company employees by copying, faxing, and filing documents
Education
Bachelor of Arts -
CALICUT UNIVERSITY
INDIASkills
- Team Leadership and Motivation
- Client Relationship Development
- Meeting Coordination
- Travel Arrangements
- Organization
- Verbal and written communication
- Multitasking and Time Management
- Event Planning
- Customer and client relations
Accomplishments
Worked in multiple industry. Oil and gas, IT, Events, Real Estate
Languages
English
Hindi
Malayalam
Timeline
OFFICE SECRETARY
Emerald Technical Services
06.2023 - 06.2024
Event Coordinator
EXPO 2020
09.2021 - 04.2022
Customer Service Executive
Special Equipment Supplies LLC
01.2014 - 02.2021
Project Coordinator
LockWood FZC
03.2012 - 05.2013
Sales Consultant
Serenity Dream Developers
12.2008 - 05.2010
Front Office Manager
Business Connection
12.2006 - 11.2008
Bachelor of Arts -
CALICUT UNIVERSITY
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