Throughout my 14 years of experience as a banker, I have acquired tangible capabilities in financial processes, financial analysis, customer service, and computer software. I aspire to find a position in a prestigious financial establishment with a growing and motivating work environment. I am willing to invest the gist of my extensive experience, deep knowledge, and commitment; in enhancing the organization's position among its rivals and achieving its ultimate objectives.
Work History
Trade Finance Officer - Global Trade Services
5 Years 6 Months
CBI | 12.2020 - Current
Managed import and export documentation to ensure compliance with trade .
Collaborated with internal teams to streamline trade finance processes and improve efficiency.
Daily export and import payments as per report.
Mid Office associate
5 Years 7 Months
HSBC Bank Middle East | 10.2014 - 05.2020
Verified and validated open account receivables including (invoices and post-dated Cheques) assigned to the bank.
Processed invoices and post-dated Cheques in the IFAI system with accuracy.
Interpreted sales ledger information, identified action and resolved customer queries.
Processed then allocated payments accurately in the IFAI system against clients/customers and individual invoices.
Monitored incoming documents received from clients, Branches, Mail room and Regional offices.
Attended incoming phone traffic on the Help Desk.
Maintained manual spread sheet for supplier finance accounts.
Associated post-dated Cheques.
Processed regional and UAE recoveries.
Managed regional and UAE payments.
Balanced bank accounts (UAE & regional).
Scanned Cheques to clearing.
Corporate Teller
5 Years
HSBC Bank Middle East | 11.2009 - 11.2014
Managed cash and Cheques deposit.
Managed cash Withdrawal.
Processed transfers.
Demanded Drafts.
Handled exchange processes.
Corporate banking
1 Year 10 Months
HSBC Bank Middle East | 01.2008 - 11.2009
Help desk (Statements, Auditing-Trade licenses, Standing instructions, Different queries).
Handled Security Items: (ATM Cards -Credit Cards-Cheque books-E-Tokens and Pins).
Undertook internet and Phone Banking.
Customer Service Trainee
11 Months
IKEA | 01.2007 - 12.2007
Attended calls.
Guided customers.
Provided information about products.
Summer job
2 Months
Dubai Cargo Village | 06.2004 - 08.2004
Recorded the imported materials that entered the city and checked whether they were qualified for market distribution and customer purchases.
Education
General Education
Zayed University | 01.2014
Bachelor of Business Administration - Marketing
Al Ghurair University | 01.2007
Secondary School - Art Section
Al Rayah Secondary School | 01.2004
Skills
Microsoft Office
Time management
Customer Service
Team Work
Office equipment operation
Interpersonal communications
Flexibility
Creativity
Goal-oriented
Enthusiastic
Languages
Arabic
English
Interests
Coordinating events
Reading
Personal Information
Date of Birth: 03/24/86
Gender: Female
Nationality: United Arab Emirates
Marital Status: Married
Awards
Shukran Award, HSBC Bank, 06/01/10
References
References are available on request.
Timeline
Trade Finance Officer - Global Trade Services
CBI
12.2020 - CurrentRead More
Mid Office associate
HSBC Bank Middle East
10.2014 - 05.2020Read More
Corporate Teller
HSBC Bank Middle East
11.2009 - 11.2014Read More
Corporate banking
HSBC Bank Middle East
01.2008 - 11.2009Read More
Customer Service Trainee
IKEA
01.2007 - 12.2007Read More
Summer job
Dubai Cargo Village
06.2004 - 08.2004Read More
Al Rayah Secondary School
Secondary School from Art Section
Read More
Al Ghurair University
Bachelor of Business Administration from Marketing
TRADE FINANCE OFFICER - GLOBAL TRADE SERVICES at BARODA GLOBAL SHARED SERVICES LTDTRADE FINANCE OFFICER - GLOBAL TRADE SERVICES at BARODA GLOBAL SHARED SERVICES LTD