Vishal Tuli
Global Mobility Manager | Student Recruitment Strategist | Operational Compliance
Dubai
Summary
Results-oriented Operations & Compliance Leader with 18+ years of experience in Student Recruitment, University Admissions, and Global Mobility. Expert in bridging the gap between commercial enrollment targets and regulatory compliance (UKVI, IRCC, GTE). Proven track record of managing high-volume visa portfolios for Government bodies (CSIR/VFS) and transforming branch operations at DM Consultant and RMS. Adept at mitigating operational risk through rigorous document auditing and KYC frameworks. Skilled in leading cross-functional teams of 12+ staff, optimizing admission workflows, and strengthening B2B partnerships with overseas universities to drive revenue growth.
Overview
19
19
years of professional experience
3
3
Languages
Work History
Compliance Manager
RMS
12.2024 - Current
- Strategic Governance: Leading the internal compliance framework for a team of 10+, ensuring all immigration and student visa workflows align strictly with UAE labor laws and international education regulations.
- Risk Mitigation: Conducting deep-dive audits on client files (Investors, Skilled, Students) to verify document authenticity (KYC) and data accuracy before submission, effectively eliminating fraud risks.
- Process Optimization: Designed and enforced Standard Operating Procedures (SOPs) for document collection, reducing processing errors and ensuring the company meets all regulatory obligations.
- Training & Development: Identified knowledge gaps regarding New Zealand & UK regulations and delivered targeted training sessions to upgrade sales and operations staff capability.
- Performance Monitoring: Tracking operational KPIs and producing detailed dashboards for senior management regarding case processing speeds, success rates, and potential risk areas.
Assistant Branch Manager Operations
DM Consultant
09.2021 - 11.2024
- Branch Leadership: Directed daily operations for a flagship branch, overseeing a team of 12 consultants handling high-volume Student Visas and Skilled Migration files.
- Admissions Oversight: Managed the end-to-end admission filing process for top-tier universities, ensuring seamless transition from "Offer Letter" to "Visa Grant."
- Quality Assurance: Implemented strict SOPs for Statement of Purpose (SOP) review and financial verification, ensuring high visa success rates for complex cases.
- Client Retention: Personally managed HNI and VIP cases, resolving critical escalations and maintaining a 95% client satisfaction score through transparent advisory.
- Efficiency Improvements: Streamlined branch workflows to eliminate bottlenecks, resulting in faster file processing and improved monthly operation’s revenue.
Territory Manager - Operations
MJ Global
08.2019 - 09.2021
- Regional Leadership: Headed operations for the Oman territory, focusing on Business Migration and Overseas Education pathways to drive market expansion.
- Protocol Implementation: Established strong protocols for Canada Skilled immigration, LMIA, Owner Operator LMIA, Study Visa processing, boosting regional revenue and application accuracy.
- Liaison Officer: Managed high-level coordination between applicants, legal representatives, Universities, Student Recruitment Partners and assessing authorities to ensure accurate file processing.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Regional Head - Sales and Training
Western Overseas
08.2017 - 07.2019
- Multi-Branch Management: Oversaw P&L and operations for 8 regional branches, driving student recruitment targets for overseas universities.
- Training & Development: Designed and delivered comprehensive training modules for 50+ counselors on Visa Regulations (Canada/Australia/UK/New Zealand) and Sales Conversion techniques, which improved team productivity and closure rates by 20%.
- University Partnerships: Strengthened B2B relationships with partner institutions, negotiating commission structures and admission criteria.
Assistant Manager
Canam Consultant Limited
06.2014 - 07.2017
- Skilled & Student Visa Operations: Managed the end-to-end processing of Study Visa applications for Canada (SDS/SPP) and Skilled Immigration, maintaining a 95% visa approval rate through meticulous file review.
- Admissions Management: Coordinated with international universities to expedite Offer Letters and resolve complex admission queries, serving as the bridge between students and institutions.
- Document Quality Assurance: Implemented strict audit protocols for student financial documents and Statement of Purpose (SOP) verification to ensure 100% compliance with High Commission standards.
Project Assistant (HR Administration)
IMTECH - CSIR (Central Government of India)
06.2011 - 04.2014
- Key Government Project: Served as a core team member for the flagship project "Building Electronic Knowledge-Based Effective Workplaces," focused on digitizing administrative workflows for a premier research institute.
- ERP Implementation: Facilitated the transition from manual records to a centralized ERP System, managing data migration for HR modules and conducting user acceptance testing (UAT) for scientific staff.
- Process Standardization: Assisted in drafting Standard Operating Procedures (SOPs) for digital leave management and payroll integration, ensuring alignment with central government policies.
Officer
VFS Global
09.2007 - 05.2011
- Visa Application Processing: Managed the front-desk acceptance of visa applications, verifying applicant documents against strict Embassy/High Commission checklists.
- Operational Compliance: Handled biometric enrollment (fingerprinting) and accurate data entry, ensuring zero errors in the submission process to minimize rejection risk.
- Logistics & Security: Maintained the secure chain of custody for passports and sensitive documents between the Visa Application Centre (VAC) and the Consulate.
Education
Master of Science - Information Technology
Punjab Technical University
Chandigarh, India 04.2001 -
BCA - Computer Applications
Punjab Technical University
Jalandhar, India 04.2001 -
Diploma - PC Hardware and Networking
Mehr Chand Polytechnic College
Jalandhar09-2004
Skills
Strategic Enrollment Management
Immigration Compliance (Canada/Australia/NZ/UK)
Branch Operations & P&L Management
Student Visa & GTE Assessment
Risk Mitigation & File Auditing
University Partner Relations (B2B)
Process Optimization (SOPs)
Team Leadership & Training
Client Relationship Management (HNI)
Customer due diligence
Timeline
Compliance Manager
RMS
12.2024 - Current
Assistant Branch Manager Operations
DM Consultant
09.2021 - 11.2024
Territory Manager - Operations
MJ Global
08.2019 - 09.2021
Regional Head - Sales and Training
Western Overseas
08.2017 - 07.2019
Assistant Manager
Canam Consultant Limited
06.2014 - 07.2017
Project Assistant (HR Administration)
IMTECH - CSIR (Central Government of India)
06.2011 - 04.2014
Officer
VFS Global
09.2007 - 05.2011
Master of Science - Information Technology
Punjab Technical University
04.2001 -
BCA - Computer Applications
Punjab Technical University
04.2001 -
Diploma - PC Hardware and Networking
Mehr Chand Polytechnic College