Babajan Shaik
Dubai
Summary
Accomplished F&B professional with over 9 years of experience in managing and leading operations in all-day dining and bar environments. Expertise in team leadership, operational efficiency, revenue optimization, and enhancing guest experiences. Proven track record in P&L management, strategic planning, and executing successful events and promotions. Progressed from Team Leader to Assistant Manager, consistently improving service standards and driving business growth.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Manager –Hanaaya All-Day Dining & Q-Cafe
Jumeirah International LLC
02.2022 - Current
- Currently in charge of managing Hanaaya and Q-Cafe, overseeing daily operations and ensuring high-quality service delivery in both outlets.
- Lead a team of 30+ staff, managing scheduling, training, and performance to ensure adherence to service standards and operational efficiency.
- Strategically planned and executed festive brunches and special events in 2024, driving guest satisfaction and optimizing revenue generation.
- Actively contribute to P&L management, focusing on cost control, budgeting, and resource allocation to ensure financial objectives are met.
- Recruited and hired staff for organizational vacancies and enforced consistent policies across workforce.
- Prepared detailed reports on weekly sales, expenses, and staff productivity for management review.
Assistant Manager – Bahri Bar
Jumeirah International LLC
09.2021 - 02.2022
- Implemented quality control initiatives to streamline the creation of house-made cocktails, juices, and preparations, reducing downtime and increasing overall bar revenue.
- Developed and integrated productivity-enhancing strategies, ensuring compliance with restaurant policies and procedures while improving operational efficiency.
- Maintained high standards of customer service by staying current on bar and menu offerings, providing expert drink and food recommendations to enhance the guest experience.
- Strategized and executed innovative promotional campaigns, specialty drinks, and customer-focused events, successfully boosting bar revenue and attracting new clientele.
Assistant Manager – Arboretum All-Day Dining
Jumeirah International LLC
07.2021 - 09.2021
- Promoted from Team Leader to Assistant Manager after consistently exceeding performance expectations and demonstrating strong leadership and operational skills.
- Managed daily operations of Arboretum, ensuring high-quality service, seamless guest experiences, and smooth kitchen operations.
- Assisted in executing strategic initiatives to enhance operational efficiency, streamline service, and improve guest satisfaction.
- Contributed to staff scheduling, inventory control, and resource allocation, optimizing day-to-day operations for efficiency and cost-effectiveness.
Education
Bachelor of Arts - English Language & Literature
Sarvodaya University
01.2013 - 01.2015
Skills
- Recruitment
- Leadership & Team Management
- P&L Management & Budgeting
- Quality Control & Compliance
- Staff Training & Development
- Workplace organization
- Workflow planning
Accreditations
- HACCP Certified Person in Charge
- WSET, Level 1 Award in Wine
- Basic Food Safety Certified
- First Aider Certified
Timeline
Assistant Manager –Hanaaya All-Day Dining & Q-Cafe
Jumeirah International LLC
02.2022 - Current
Assistant Manager – Bahri Bar
Jumeirah International LLC
09.2021 - 02.2022
Assistant Manager – Arboretum All-Day Dining
Jumeirah International LLC
07.2021 - 09.2021
Bachelor of Arts - English Language & Literature
Sarvodaya University
01.2013 - 01.2015
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