Babin Ranaphaily
Dubai
Summary
Meticulous Catering Coordinator with 10 years of catering industry experience. Maintains high standards in catering, preparation, packaging and delivery to achieve client satisfaction. Effectively manages banquet operations to promote quality service while meeting financial goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Catering-supervisor
Fakeeh University Hoapital
10.2021 - Current
- Streamlined catering operations by implementing efficient processes for food preparation, service, and cleanup.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.
- Maintained strict compliance with local health department regulations regarding food safety and sanitation practices.
- Increased repeat business with excellent customer service, addressing client concerns promptly and professionally.
- Continually revised our offerings based on client feedback to ensure we consistently met and exceeded their expectations.
- Sourced high-quality ingredients from local vendors whenever possible, supporting community businesses and ensuring fresh flavors in our dishes.
- Implemented creative presentation strategies that showcased the appealing visual aspects of our dishes while maintaining taste quality.
- Developed customized menus based on client preferences, dietary restrictions, and budget considerations.
- Conducted regular performance evaluations of catering staff members, identifying areas for improvement and opportunities for growth.
Hospital Catering Supervisor.
Sharjah University Hospital
02.2016 - 03.2020
- Oversaw financial aspects of catering operations including budgeting, cost control measures, invoicing, and expense tracking to maximize profitability.
- Implemented creative presentation strategies that showcased the appealing visual aspects of our dishes while maintaining taste quality.
- Increased repeat business with excellent customer service, addressing client concerns promptly and professionally.
- Coordinated event logistics with clients, venue managers, and other vendors to ensure seamless execution of catered events.
- Maintained close working relationships with food and beverage director, head chef, and banquet manager.
- Collaborated closely with clients to develop exciting catering menus for memorable events.
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
Restaurant Supervisor
Victoria Station Fine Dining Restaurant
01.2013 - 03.2015
- Maintained compliance with state and local regulations pertaining to food safety and sanitation practices.
- Provided ongoing coaching for employees, nurturing professional growth opportunities within the organization.
- Evaluated vendor relationships periodically, seeking competitive pricing options while maintaining high-quality product standards.
- Collaborated with kitchen staff to develop new menu items that boosted sales revenue.
- Managed inventory control, reducing waste and optimizing resources allocation.
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Implemented cost-saving measures through effective budget management and negotiation with suppliers.
Head Waiter
Yak &Yeti Hotel
01.2011 - 01.2012
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Assisted in menu development by offering valuable insights about popular dishes and ingredients.
- Introduced time-saving techniques in collaboration with other team members driving operational efficiencies.
Education
Associate of Arts - Education Administration
TNA Sikkim
Sikkim India 01.2011
Skills
- Sanitation Standards
- Food presentation
- Staff Management
- Catering supervision
- Food Safety Compliance
- Allergy awareness
- Nutrition knowledge
- Relationships and rapport
- Scheduling Staff
- Menu Planning
- Food Storage
- Written and verbal communication
- Catering revenue budget development
- Basic accounting
- Hygiene practices
- Waste Reduction
- Client Engagement
- Client Relationship Management
- Event Logistics
- Catering sales
- Venue management relations
- Event Planning
- Quality Assurance
- Food safety knowledge
- Customer Service
- Dietary restriction compliance
- Food Safety
Certification
- HACCP leval 3 License -TSIQ-PIC-A-10272
- FIRE safty
- basic food safety
Languages
Arabic
Beginner (A1)
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Nepali
Advanced (C1)
Timeline
Catering-supervisor
Fakeeh University Hoapital
10.2021 - Current
Hospital Catering Supervisor.
Sharjah University Hospital
02.2016 - 03.2020
Restaurant Supervisor
Victoria Station Fine Dining Restaurant
01.2013 - 03.2015
Head Waiter
Yak &Yeti Hotel
01.2011 - 01.2012
Associate of Arts - Education Administration
TNA Sikkim
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