Badal Chhetri
Mal Bazar
Summary
Detail-oriented individual with exceptional communication and project management skills. Demonstrated ability to handle multiple tasks effectively and efficiently in fast-paced environments. Highly regarded for proactive problem-solving abilities, consistently identifying and addressing issues to optimize processes and support team objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Guard
Transguard Group LLC
02.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Customer Support Executive
Teleforce Technology
04.2019 - 09.2019
- Provided a positive, empathetic, and professional attitude toward customers at all times.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Listened to customers' questions and concerns to provide answers or responses.
- Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
Waiter
Wang’s Kitchen, Horizon Food
04.2015 - 09.2017
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Bachelor in Arts - Arts & Humanitarian
North Bengal University, Parimal Mitra Smriti Mahavidyalay
West Bengal09.2019
Higher Secondary (+2) - B
West Bengal Board of Higher Secondary Education (WBCHSE), Judhabir Higher Secondary School
05.2015
Secondary (10th) - B
West Bengal Board of Secondary Education (WBBSE), Judhabir Higher Secondary School
05.2013
Skills
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Verbal and written communication
- Work ethic
- Punctuality
- Physical Fitness
- First Aid Certified
- Keen observer
- Emergency awareness
Languages
English
Hindi
Nepali
Certification
Diploma in Computer Application (DCA)
Hobbies
- Reading
- Music & Movies
- Sports
Timeline
Security Guard
Transguard Group LLC
02.2021 - Current
Customer Support Executive
Teleforce Technology
04.2019 - 09.2019
Waiter
Wang’s Kitchen, Horizon Food
04.2015 - 09.2017
Higher Secondary (+2) - B
West Bengal Board of Higher Secondary Education (WBCHSE), Judhabir Higher Secondary School
Secondary (10th) - B
West Bengal Board of Secondary Education (WBBSE), Judhabir Higher Secondary School
Bachelor in Arts - Arts & Humanitarian
North Bengal University, Parimal Mitra Smriti Mahavidyalay
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